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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded attribute warranty on the whole machine, as well as each subsystem lest stated differently. Defects as a result of unreliable materials or poor craftsmanship, are covered by the attribute guarantee. We would not be held liable for mis-usage or everyday wear and tear of your machine. Aforestated is thus not covered by our warranty. Generally deterioration can be repaired at minimum cost that are not covered under warranty. Upon appeal, quotations are immediately accessible.
Routine service is due by the machinery you are going to obtain. The covered service plan encloses basic cleaning, investigation and adjustment, as well as common ravages of time reinstatement at a minimal cost. Your service warranty will be useless and void if you do not service your machinery within the preferred service or if it is not serviced within the equivalent of double that period. This is to say, if we preferred that your machine is rectified once every 3 months, you must get your machine rectified in every 6 month period or your guarantee will not be credible.
Whenever a technician provides a service at your place, it points to to a call-out. A call-out fee will be requested lest the call-out is enclosed by each and every time of the above plans or confirmed by the management. At the extent of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for working days.Travel costs to your place including settlement if necessary, are on your account, along with the call-out fee. The plans for the specialist to get picked up as well as sent back are chosen to be carried out by you. R 9.95/km is the current percentage multiplied by the traveling distance between your establishment and our workshop, should you prefer for us to travel to you.Generously enquire about call out including transport costs beforehand as those charges may change instant by point without notice.
If you just would like our specialist to take a look at your machine for your satisfaction or want to find out if the machinery is adjusted to function optimally, our maintenance plan is perfect for you. We will not require any cost for the technician we provide. You will be advised by our experts whether an different or other maintenance or spares replacement is needed or if everything is in order. Regretfully, no reconstruction or excessive labour operate will be carried out during a preservation visit, but a booking can be made for this to be done at your and our earliest availability.
Our training facility offers primary and/or extensive training courses for all machinery we sell. When purchasing your machinery, first basic entry courses is included in your investment, although more improved training can be bought after the basic course has been accomplished.
A different barcode is provided with all our mainline of machines. You will therefore constantly be able to analyze the machinery's guarantee info and service history on our database or while disconnected - in any form and at any moment. By using the barcode we honour our machinery's warranty and maintenance. Supreme benefit are protected on both the selling and servicing of your machinery's.