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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give confined characteristic guarantee on the whole machine, including each subsystem unless stated elseways. Defects by reason of unfit equipment or poor craftsmanship, are covered by the quality guarantee. We aren't liable for frequent wear and tear or mis-usage of your machine. Therefore aforementioned would not be covered by our warranty. Deterioration can generally be repaired that are not covered under warranty, at minimum cost. Quotations are gladly accessible on demand.
The machinery which you are going to obtain, will be needing a regular service. Common depletion restoration at a minimal cost, checking and arrangement as well as everyday cleaning are covered in the service plan. Should you not service your machinery in the recommended service period, it is necessary that your machine(s) is serviced in the equivalent of dual that period otherwise your service warranty will be invalid and not viable. This is to say, if we choose that your machinery is fixed once every 3 months, you have to get your machinery serviced within every 6 month period or your guarantee will not be credible.
Whenever a technician supplies a service at your premises, it refers to a call-out. Unless per-approved by management or concealed by each of the above mentioned plans, a call-out fee will be requested. One technician for one day is R 1 499.00 for weekdays, Traveling for weekends and R 9 995.00 for resting days or Public Holidays at the point of this quotation.Settlement and travel costs to your establishment, accompanying the call-out charge, are on your account if necessary. We recommend that you arrange that the specialist gets picked up and sent back. The existing rate is R 9.95/kilometer increased by the driving distance between our place and your premises, should you choose for us to travel to you.Beneficially enquire about call out as well as traveling costs beforehand as those fees may differ point by time without notice.
Our maintenance plan is perfect for you if you just would like our technician to take a look at your machinery for your tranquility, or if you want to find out if the machine is fitted to work optically. There is no fees for the experts we supply. Our specialist will be able to advise whether everything is normal or whether an back-up or further assistance or spares restoration is needed. Regretfully, no improvements or intense labour work will be done during a maintenance visit, but a booking can be made for this to be done at your and our quickest convenience.
Our warehouse offers primary and/or overall training courses for all machines we sell. More advanced training can be obtained after the fundamental course has been completed although first primary entry courses is enclosed in your machinery purchase.
A individual barcode is presented with all our mainline of machines. Therefore your machines warranty report and assistance history will always be able to be checked in any manner and at any time on our site or while logged off. We honour our machines guarantee and maintenance by using the barcode. Maximal benefit are insured on both the selling and service of your machinery's.
The above reference relates to our newest model, therefore the highlights, specifications and additions are relevant thereto. Our Sales clerks can be contacted in regarding to any questions of the generation model recited. You will be entitled to pocket a 5% exemption on former models , based on minor performance or insignificant design in which case we do not have the advanced model available.