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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply restricted characteristic warranty on the whole machine, as well as each subsystem except stated otherwise. The trait warranty covers shortages by cause of unreliable equipment or poor craftsmanship General wear and tear or mis-usage of your equipment is not our constraint. Our guarantee will thus not cover aforementioned. Of course, deterioration that aren't covered under warranty can generally be repaired at a minimal cost. Upon request, quotations are gladly vacant.
The machine(s) which you are going to purchase, will be needing a regular service. Standard wear and tear restoration at a minimal cost, reviewing and positioning as well as standard cleaning are included in the service plan. If you do not service your machine(s) within the chosen service period, it is necessary that your machinery is improved in the equal of double that period elseways your service guarantee will be useless and ineffective. Meaning, you should get your machine fixed within every six month period, if we suggested that your machine is rectified once every three months or your guarantee will not be valid.
A Call-out refers to each and every time instant a technician supplies a service at your place. Except when the call-out is enclosed by any of the above plans or per-approved by the the company, a call-out fee will be required. At the instant of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.Touring costs to your premises including settlement if necessary, are on your account, in addition to the call-out charge. The adjustments for the technician to get picked up and sent back are chosen to be done by you. The ongoing rate is R 9.95/km amplified by the driving distance between our place as well as your property, should you desire for us to come to you.Generously analyze about call out including traveling costs ahead of time as those costs may vary instant by instant without notice.
Whether you would prefer to find out whether the machinery is adjusted to operate optimally, or you just would like our technician to take a look at your appliance for your tranquility, our service plan is suited for you. No costs will be assigned for the specialist we provide. You will be advised by our specialist whether an back-up or other servicing or service parts reinstatement is needed or if everything is normal. Bookings must be made for repairs or intense labour function to be done at your/our quickest availability as no repairs or any such labour services will be done during servicing visits.
We supply principal and/or comprehensive training courses through our training facility for all machinery we sell. More promoted training can be purchased after the principal course has been passed although first principal entry courses is included in your machinery investment.
A individual barcode is provided with all our mainline of machines. You will accordingly regularly be able to check the machine's warranty information and servicing history on our website or offline - in any manner and at any term. Our machinery's guarantee and service are honoured by us using the barcode. This ensures your maximum advantage on both the service and resell of your machinery's.
The above quotation is in regarding to our brand new model, therefore the features, specs and extras are suited thereto. Attentively seek an answer from our sales representative as to the year model recited. In the incident that we do not have the brand new model obtainable, you shall be designated to obtain up to 5% discount on the elder model, based on lower achievement or minor composition.