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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, along with each subsystem, we only offer limited characteristic warranty if not stated otherwise. The attribute guarantee covers weaknesses as a result of defective equipment or poor craftsmanship We shall not be held at fault for mis-usage or common wear and tear of your machinery. Thus aforementioned shall not be covered by our warranty. Of course, damages that are not covered under warranty can often be repaired at a minimal cost. Quotations are readily vacant on inquiry.
The machinery which you are going to obtain, will be requiring a regular service. The concealed service plan consists of common cleaning, investigation and positioning, as well as common wear and tear restoration at a minimal cost. It is necessary that your machine(s) is serviced within the equal of dual that period, if you do not service your machine(s) within the suggested service period, elseways your service warranty will be null and not viable. Meaning, you must get your machine serviced within every six month period, if we recommend that your machine is fixed once every 3 months or your guarantee will not be credible.
Anytime a service is supplied at your establishment by a specialist, it points to to a call-out. Unless the call-out is concealed by each and every time of the above named plans or arranged by the management, a call-out fee will be charged. At the point of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for weekdays.Settlement and travel costs to your place, accompanying the call-out cost, are on your account if required. We choose that you arrange that the technician gets picked up including sent back. If you would prefer for us to come to you, the prevailing percentage is R 9.95/km multiplied by the traveling distance between our branch as well as your establishment.Without notice, those fees may vary instant by point, as a result attentively seek an answer about call out as well as touring costs beforehand
If you would prefer to know if the machinery is set to function optically, or you simply want our technician to take a look at your appliance for your tranquility, our assistance plan is here for you. We will not charge any fees for the specialist we provide. Our technician will be able to provide you with information on if an different or further assistance or spares reinstatement is needed or if everything is normal. Reservations should be made for reconstruction or intense labour operate to be carried out at your/our earliest availability as no adjustments or any such labour actions will be done during maintenance visits.
Principal and/or complete training courses are supplied at our premises for all machinery we sell. First principal entry courses is combined in your machinery purchase, but more advanced training can be purchased after the basic course has been finished.
All our mainline of machinery's are sold with a unique barcode. You will thus constantly be able to review the machine's warranty data and assistance history on our database or while logged off - in any way and at any instant. By using the barcode we honour our machinery's assurance and servicing. This ensures your maximal comfort on both the selling and assistance of your machines.
The reference above pertains to our recent model, as well as therefore the highlights, details and extras are applicative thereto. Generously enquire from our sales people as to the generation model recited. Depending on insignificant performance or insignificant design, you will be titled to receive a 5% remission on elder models, in which case we do not have the newest model available.