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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, and any subsystem, we only supply bounded feature warranty if not stated any other way. Defects due to defective components or poor craftsmanship, are covered by the quality warranty. Frequent wear and tear or mis-usage of your equipment is not our constraint. Our guarantee will thus not cover aforestated. Naturally, deterioration that are not covered under guarantee can often be repaired at a minimum cost. Quotations are readily vacant on appeal.
The machinery you are going to buy needs a routine service. The concealed service plan encloses everyday cleaning, analyzing and positioning, as well as everyday depletion reinstatement at a minimum cost. It is required that your machine(s) is improved in the equal of twice that period, if you do not service your machinery within the recommended service period, elseways your service warranty will be worthless and ineffective. Meaning that in which case we recommend that your machine is improved once every 3 months, it is crucial that you get your machinery fixed within every 6 month period or your guarantee will not be valid.
A Call-out refers to any instant a technician supplies a service at your place. Unless the call-out is enclosed by any of the above plans or arranged by the managers, a call-out cost will be required. One technician for one day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Touring costs to your premises as well as settlement if essential, are on your account, accompanying the call-out cost. We choose that you organize that the specialist gets picked up including sent back. The current rate is R 9.95/km multiplied by the traveling distance between our branch and your property, should you prefer for us to come to you.Those costs may differ point by extent without notice, so beneficially enquire about call out including touring costs in advance.
Whether you would choose to find out whether the machinery is adjusted to work optically, or you simply want our specialist to take a look at your appliance for peace of mind, our assistance plan is suited for you. We will not require any fees for the specialist we supply. Our experts will be able to recommend if everything is in order or if an back-up or other assistance or spares restoration is needed. During maintenance visits no improvements or excessive labour function will be practised and bookings should made for this to be carried out at your and our earliest convenience.
We supply basic and/or extensive training courses via our training facility for all machinery we sell. First principal entry courses is enclosed in your machine investment, however more improved training can be bought after the principal course has been accomplished.
All our mainline of machines are sold with a different barcode. You will thus constantly be able to analyze the machine's assurance data and service history on our site or offline - in any way and at any term. Our machines warranty and servicing are honoured by us using the barcode. This ensures your maximum advantage on both the maintenance and resell of your machines.
The above tender is in regarding to our brand new model, therefore the climax, specifications and additions are relevant thereto. Attentively enquire from our sales representative as to the generation model cited. Depending on minor completion or insignificant composition, you will be designated to pocket a 5% exemption on older models, in which case we do not have the advanced model available.