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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide constrained trait warranty on the whole machine, and each subsystem except stated differently. The feature guarantee covers defects by reason of unfit equipment or poor craftsmanship We cannot be held liable for mis-usage or general wear and tear of your product. Our warranty will accordingly not cover aforementioned. Damages can generally be repaired that are not covered under guarantee, at minimal cost. Quotations will be readily accessible upon request.
The machine(s) which you are going to buy, will be demanding a regular service. Basic wear and tear reinstatement at a minimum cost, investigation and positioning as well as general cleaning are enclosed in the service plan. Your service guarantee will be invalid and meaningless if you do not service your machinery in the recommended service or if it is not fixed within the equivalent of double that period. This is to say that within which case we recommend that your machine is rectified once every three months, it is vital that you get your machinery rectified within every six month period or your guarantee will not be legit.
Every time a technician offers a service at your place, it points to to a call-out. Except when the call-out is included by any of the above mentioned plans or accepted by the management, a call-out fee will be charged. At the instant of this quotation, one specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends as well as R 9 995.00 for Sundays or Public Holidays.Transport costs to your premises and settlement if necessary, are on your account, accompanying the call-out fee. The specialists crucial adjustments to be made to get picked up including sent back, are preferred to be made by you. The current percentage is R 9.95/km multiplied by the driving distance between our premises as well as your property, should you recommend for us to come to you.Those fees may differ instant by point without notice, so attentively enquire about call out including travel costs ahead of time.
Whether you would like to know whether the machinery is adjusted to operate optimally, or you just want our specialist to take a look at your machine for your tranquility, our assistance plan is here for you. We will not charge any cost for the technician we provide. Our technician will be able to supply you with advice on if an different or additional assistance or spare reinstatement is needed or whether everything is in order. During preservation visits no reconstruction or intense labour work will be done and reservations should made for this to be done at your and our earliest convenience.
Our training centre offers primary and/or comprehensive training courses for all machinery we sell. More improved training can be purchased after the primary course has been completed although first fundamental entry courses is comprehended in your machine purchase.
A unique barcode is supplied with all our mainline of machines. You will accordingly constantly be able to analyze the machine's warranty data and assistance history on our site or while disconnected - in any manner and at any time. By using the barcode we value our machinery's assurance and assistance. Maximum comfort are ensured on both the reselling and maintenance of your machinery's.
The reference above is in regarding to our recent model, including therefore the climax, specifications as well as accessories are applicable thereto. Generously inquire from our sales representative as to the period model quoted. In the situation that we do not have the brand new model accessible, you will be entitled to collect up to 5% allowance on the prior model, based on minor execution or lesser design.