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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, including any subsystem, we only provide constrained characteristic guarantee except stated otherwise. Defects by reason of faulty equipment or poor craftsmanship, are covered by the characteristic warranty. We will not be held responsible for misuse or frequent wear and tear of your product. For this reason aforesaid shall not be covered by our guarantee. Certainly, damages that aren't covered under warranty can usually be repaired at a minimal cost. Upon request, quotations are gladly accessible.
Routine service is needed by the machine(s) you are going to buy. Standard decrement replacement at a minimum cost, checking and adjustment as well as basic cleaning are included within the service plan. Your service warranty will be worthless and meaningless should you not service your machine in the suggested service or if it is not fixed in the equivalent of twice that period. This is to say that within which case we preferred that your machine is serviced once every 3 months, it is compulsory that you get your machinery serviced within every 6 month period or your guarantee will not be valid.
Anytime a service is provided at your property by a technician, it points to to a call-out. Except when the call-out is covered by any of the above named plans or arranged by the the company, a call-out cost will be requested. 1 specialist for one day is R 1 499.00 for working days, Traveling for weekends and R 9 995.00 for resting days or Public Holidays at the point of this quotation.Transport costs to your property and accommodation if required, are on your account, coupled with the call-out fee. The preparations for the specialist to get picked up and sent back are chosen to be done by you. The current rate is R 9.95/km multiplied by the traveling distance between our warehouse including your establishment, should you desire for us to come to you.Generously enquire about call out and traveling costs in advance as those charges may change extent by instant without notice.
If you would like to know whether the machinery is fitted to function optically, or you simply want our specialist to take a look at your appliance for your contentment, our servicing plan is suited for you. We will not require any cost for the experts we supply. You will be advised by our technician if an alternative or other service or spares reinstatement is needed or if everything is in order. During maintenance visits no repairs or excessive labour function will be done and reservations should made for this to be completed at your and our earliest convenience.
Fundamental and/or complete training courses are offered via our training facility for all machinery we sell. More advanced training can be bought after the basic course has been passed nevertheless first basic entry courses is included in your machine purchase.
All our mainline of machinery's are sold with a individual barcode. You will thus constantly be able to analyze the machine's guarantee report and service history on our database or while logged off - in any manner and at any moment. We honour our machines guarantee and service by using the barcode. This protects your supreme convenience on both the service and resell of your machines.
Seeing that the quotation above concerns our brand new model, the highlights, specs and accessories are suited thereto. Generously enquire from our sales assistant as to the age model recited. In the case that we don't have the brand new model obtainable, you can be entitled to receive up to 5% allowance on the former model, depending on minor execution or insignificant layout.