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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply confined attribute warranty on the entire machine, including each subsystem if not stated otherwise. Poor craftsmanship including unreliable components defects are covered by the trait warranty. We cannot be held responsible for misuse or common wear and tear of your machinery. Our guarantee will thus not cover aforementioned. Damages can regularly be repaired that are not covered under warranty, at minimum cost. Upon appeal, quotations are immediately accessible.
The machinery you are going to buy compels a routine service. The concealed service plan consists of standard cleaning, analyzing and calibration, as well as common wear and tear restoration at a minimum cost. It is compulsory that your machine(s) is rectified within the equal of twice that period, should you not service your machine(s) within the suggested service period, or else your service guarantee will be worthless and ineffective. This is to say that within which case we suggested that your machine is serviced once every three months, it is required that you get your machine fixed in every 6 month period or your warranty will not be valid.
A Call-out refers to any extent a technician offers a service at your establishment. Unless approved by the company or included by each and every time of the above named plans, a call-out cost will be charged. At the time of this quotation, 1 technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, traveling costs to your establishment and accommodation if required, are on your account. The preparations for the technician to get picked up including sent back are preferred to be made by you. R 9.95/km is the ongoing amount increased by the driving distance between your place and our office, should you choose for us to come to you.Attentively inquire about call out and traveling costs ahead of time as those charges may vary extent by instant without notice.
Our service plan is perfect for you if you just would like our specialist to take a look at your machinery for peace of mind, or if you would like to know if the machinery is set to function optically. No fees will apply for the specialist we provide. Our technician will be able to supply you with advice on whether an alternative or other assistance or service parts replacement is needed or whether everything is in order. During maintenance visits no repairs or intense labour work will be carried out and bookings can be made for this to be carried out at your and our quickest convenience.
We supply basic and/or complete training courses via our premises for all machinery we sell. When purchasing your machinery, first principal entry courses is included in your investment, although more promoted training can be purchased after the fundamental course has been passed.
With all our mainline of machinery's a unique barcode is sold. Thus your machinery's warranty data and service history will regularly be able to be reviewed in any way and at any instant on our database or while logged off. We honour our machines warranty and assistance by using the barcode. Ultimate advantage are secured on both the reselling and assistance of your machinery's.
The above tender involves our recent model, therefore the focus points, specs and extras are applicable thereto. Our sales representatives can be contacted relating to any enquirers of the age model recited. You will be entitled to pocket a 5% allowance on prior models , depending on insignificant performance or minor layout in which case we do not have the recent model accessible.