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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give bounded trait guarantee on the whole machine, including each subsystem except stated differently. Errors as a result of faulty materials or poor craftsmanship, are covered by the attribute warranty. We cannot be held liable for mis-usage or common wear and tear of your equipment. Our guarantee will for this reason not cover aforesaid. Damages can often be repaired that aren't covered under guarantee, at minimal cost. Upon request, quotations are gladly available.
The machine(s) you are going to buy requires a regular service. Investigation and adjustment, general cleaning , as well as common wear and tear restoration at a minimum cost are enclosed within the service plan. Your service guarantee will be null and ineffective if you do not service your machine within the preferred service or if it is not rectified in the equal of double that period. Meaning, you have to get your machinery serviced within every 6 month period, if we suggested that your machine is improved once every 3 months or your warranty will not be valid.
A Call-out points to to any time a specialist provides a service at your place. A call-out cost will be requested except for when the call-out is covered by any of the above plans or arranged by the management. 1 specialist for 1 day is R 1 499.00 for working days, Traveling for weekends as well as R 9 995.00 for resting days or Public Holidays at the point of this quotation.Settlement including traveling costs to your premises, in addition to the call-out cost, are on your account if necessary. The arrangements for the specialist to get picked up including sent back are suggested to be done by you. R 9.95/kilometer is the prevailing amount amplified by the traveling distance between your premises including our place, should you desire for us to come to you.Generously seek an answer about call out as well as touring costs in advance as those charges may vary point by point without notice.
If you just want our specialist to take a look at your machine for peace of mind or want to find out if the machinery is adjusted to operate optically, our maintenance plan is here for you. We will not require any cost for the specialist we provide. Our technician will be able to supply you with guidance on if an alternative or further maintenance or service parts reinstatement is needed or if everything is normal. Reservations must be made for adjustments or intense labour function to be completed at your/our earliest convenience as no repairs or any such labour services will be completed during maintenance visits.
We give basic and/or overall training courses at our training facility for all machinery we sell. First fundamental entry courses is enclosed in your machine investment, although more promoted training can be bought after the fundamental course has been achieved.
A unique barcode is presented with all our mainline of machines. Therefore your machinery's guarantee info and servicing history will regularly be able to be checked in any style and at any time on our website or while disconnected. By using the barcode we honour our machines warranty and assistance. This secures your supreme comfort on both the assistance and resell of your machines.
Seeing that the reference above pertains to our advanced model, the focus points, specifications and accessories are applicable thereto. Our sales representatives can be contacted regarding any questions of the year model quoted. Based on lesser achievement or insignificant composition, you will be titled to obtain a 5% exemption on older models, in which case we do not have the advanced model vacant.