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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, as well as each subsystem, we only supply limited characteristic warranty if not stated any other way. The attribute warranty covers errors by reason of unfit materials or poor craftsmanship Frequent wear and tear or mis-usage of your component is not our responsibility. Aforestated is accordingly not covered by our warranty. Usually deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations are gladly vacant on request.
The machinery which you are going to purchase, will be requiring a regular service. The concealed service plan consists of everyday cleaning, investigation and positioning, as well as common decrement restoration at a minimum cost. Your service warranty will be useless and ineffective if you do not service your machinery within the chosen service or if it is not rectified in the equivalent of twice that period. Meaning, you should get your machine fixed within every six month period, if we recommend that your machine is rectified once every 3 months or your guarantee will not be credible.
Every time a specialist provides a service at your property, it refers to a call-out. Unless the call-out is covered by any of the above named plans or per-approved by the managers, a call-out fee will be required. At the instant of this quotation, one specialist for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.In addition to the call-out cost, traveling costs to your premises and accommodation if required, are on your account. We recommend that you organize that the technician gets picked up and sent back. The current amount is R 9.95/kilometer amplified by the driving distance between our branch and your premises, should you desire for us to travel to you.Those fees may differ point by point without notice, so attentively inquire about call out as well as touring costs beforehand.
If you would prefer to know whether the machine is fitted to operate optically, or you only would like our technician to take a look at your appliance for your tranquility, our assistance plan is here for you. No fees will be implemented for the experts we supply. You will be advised by our experts whether an alternative or further servicing or spares replacement is needed or if everything is normal. Bookings should be made for repairs or hard labour function to be done at your/our earliest availability as no adjustments or any such labour actions will be carried out during maintenance visits.
Our training facility offers basic and/or extensive training courses for all machines we sell. When obtaining your machinery, first fundamental entry courses is enclosed in your purchase, although more advanced training can be bought after the primary course has been achieved.
All our mainline of machinery's are sold with a unique barcode. You will therefore regularly be able to review the machine's warranty data and assistance history on our site or while disconnected - in any way and at any moment. By using the barcode we honour our machines assurance and maintenance. Ultimate benefit are secured on both the selling and assistance of your machinery's.
The above tender involves our advanced model, therefore the focus points, specs and attachments are suitable thereto. Generously enquire from our sales representative as to the generation model cited. You will be designated to receive a 5% remission on prior models , based on insignificant achievement or lower method in which case we do not have the recent model available.