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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide bounded quality warranty on the whole machinery, along with any subsystem if not stated differently. The characteristic guarantee covers weaknesses by reason of faulty components or poor craftsmanship We aren't liable for common wear and tear or mis-usage of your product. Aforestated is for this reason not covered by our warranty. Deterioration can regularly be repaired that are not covered under warranty, at minimum cost. Quotations are gladly available on request.
Routine service is required by the machine(s) you are going to obtain. The concealed service plan consists of basic cleaning, checking and calibration, as well as everyday decrement restoration at a minimum cost. Your service warranty will be null and ineffective if you do not service your machine within the preferred service or if it is not serviced within the equal of double that period. Meaning, if we suggested that your machinery is fixed once every three months, you have to get your machinery rectified within every six month period or your warranty will not be efficient.
A Call-out refers to any point a technician supplies a service at your property. A call-out cost will be charged except for when the call-out is included by any of the above plans or approved by the management. One technician for 1 day is R 1 499.00 for workdays, Traveling for weekends including R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Travel costs to your place including settlement if crucial, are on your account, along with the call-out fee. We suggest that you organize that the technician gets picked up as well as sent back. If you would wish for us to come to you, the prevailing amount is R 9.95/km amplified by the traveling distance between our place and your place.Attentively analyze about call out including travel costs beforehand as those costs may differ extent by extent without notice.
If you just want our technician to take a look at your machine for peace of mind or would like to know if the machine is fitted to function optically, our maintenance plan is here for you. No costs will apply for the specialist we provide. Our technician will be able to recommend if everything is in order or if an different or additional assistance or service parts restoration is needed. Unfortunately, no adjustments or intense labour operate will be practised during a sustainment visit, but a reservation can be made for this to be done at your and our quickest convenience.
We provide basic and/or full training courses through our warehouse for all machines we sell. First primary entry courses is comprehended in your machine purchase, nevertheless more improved training can be obtained after the basic course has been achieved.
A particular barcode is provided with all our mainline of machines. Analyze thus you will regularly be able to,in any manner and at any term, analyze the machinery's assurance data and servicing history on our database or offline. Our machines assurance and maintenance are valued by us using the barcode. This insures your maximal advantage on both the service and resell of your machinery's.
The reference above concerns our newest model, as well as therefore the highlights, details as well as additions are applicative thereto. For any enquirers in regarding to the generation model recited, you can contact our sales assistances. You will be designated to collect a 5% exemption on elder models , based on insignificant performance or lesser method in which case we do not have the recent model vacant.