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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, along with each subsystem, we only offer confined attribute warranty except stated otherwise. Shortages as a result of defective components or poor craftsmanship, are covered by the attribute guarantee. We aren't at fault for everyday wear and tear or mis-usage of your machine. Our guarantee will therefore not cover aforementioned. Damages can often be repaired that aren't covered under warranty, at minimal cost. Upon appeal, quotations are immediately available.
Routine service is needed by the machine(s) you are going to obtain. Common wear and tear reinstatement at a minimal cost, analyzing and calibration as well as basic cleaning are included within the service plan. If you do not service your machinery within the chosen service period, it is compulsory that your machine(s) is fixed in the equivalent of twice that period or else your service guarantee will be invalid and meaningless. This is to say, if we preferred that your machinery is fixed once every three months, you must get your machine fixed in every 6 month period or your warranty will not be valid.
Whenever a service is provided at your premises by a technician, it points to to a call-out. Lest the call-out is enclosed by any of the above mentioned plans or confirmed by the management, a call-out fee will be charged. One specialist for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays as well as R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Accompanying the call-out charge, travel costs to your establishment and settlement if required, are on your account. The preparations for the specialist to get picked up including sent back are recommend to be carried out by you. R 9.95/kilometer is the prevailing percentage multiplied by the driving distance between your establishment including our place, should you choose for us to travel to you.Those fees may change point by extent without notice, so attentively inquire about call out including touring costs ahead of time.
Whether you would prefer to find out if the machinery is fitted to function optimally, or you simply would like our technician to take a look at your machinery for your satisfaction, our service plan is suited for you. There is no fees for the specialist we provide. Our specialist will be able to point out if everything is normal or if an back-up or additional assistance or spares restoration is needed. Unfortunately, no improvements or hard labour function will be completed during a preservation visit, but a reservation should made for this to be practised at your and our earliest convenience.
Primary and/or overall training courses are provided through our warehouse for all machinery we sell. First primary entry courses is enclosed in your machine investment, however more advanced training can be purchased after the basic course has been achieved.
A individual barcode is presented with all our mainline of machines. Accordingly your machines guarantee report and assistance history will constantly be able to be reviewed in any way and at any term on our webpage or offline. By using the barcode we honour our machinery's warranty and service. Maximal advantage are protected on both the reselling and maintenance of your machines.
The reference above pertains to our brand new model, and therefore the features, details as well as extras are relevant thereto. Our sales assistances can be contacted relating to any inquiries of the period model cited. You will be entitled to obtain a 5% exemption on elder models , based on minor performance or insignificant layout in which case we don't have the advanced model accessible.