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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the entire machine, including each subsystem, we only offer bounded quality guarantee except stated differently. Errors as a result of unfit equipment or poor craftsmanship, are covered by the quality warranty. Common wear and tear or mis-usage of your product is not our constraint. Our warranty will accordingly not cover aforesaid. Definitely, deterioration that aren't covered under guarantee can regularly be repaired at a minimum cost. Quotations will be gladly vacant upon appeal.Routine service is required by the machine(s) you are going to obtain. Investigation and positioning, common cleaning , as well as basic wear and tear restoration at a minimum cost are covered in the service plan. It is compulsory that your machine(s) is serviced in the equal of dual that period, if you do not service your machine(s) in the preferred service period, otherwise your service guarantee will be worthless and void. This is to say that in which case we choose that your machine is serviced once every 3 months, it is vital that you get your machinery improved within every 6 month period or your warranty will not be credible.
Every time a technician offers a service at your establishment, it refers to a call-out. A call-out cost will be required except when the call-out is concealed by any of the above named plans or confirmed by the the company. 1 technician for one day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Transport costs to your premises as well as settlement if required, are on your account, accompanying the call-out cost. The specialists necessary adjustments to be carried out to get picked up and sent back, are suggested to be carried out by you. The ongoing amount is R 9.95/km amplified by the traveling distance between our office and your place, should you recommend for us to come to you.Generously analyze about call out including traveling costs beforehand as those costs may differ extent by instant without notice.If you only would like our technician to take a look at your machinery for peace of mind or want to find out if the machinery is set to function optically, our service plan is here for you. We will not require any cost for the technician we supply. Our specialist will be able to advise if everything is normal or if an alternative or further maintenance or spare replacement is needed. During preservation visits no repairs or excessive labour work will be practised and bookings should made for this to be completed at your and our quickest availability.Our training centre offers primary and/or complete training courses for all machinery we sell. More promoted training can be bought after the basic course has been achieved nevertheless first primary entry courses is included in your machine investment.A particular barcode is supplied with all our mainline of machines. You will accordingly always be able to check the machinery's guarantee information and service history on our site or while disconnected - in any way and at any time. We honour our machinery's guarantee and service by using the barcode. This insures your maximum benefit on both the reselling and servicing of your machinery's.
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