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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, as well as each subsystem, we only provide confined quality guarantee except stated otherwise. Shortages by cause of faulty materials or poor craftsmanship, are covered by the feature warranty. We are not at fault for everyday wear and tear or mis-usage of your product. For this reason aforesaid will not be covered by our guarantee. Generally deterioration can be repaired at minimal cost that aren't covered under warranty. Upon request, quotations are promptly vacant.Routine service is due by the machine(s) you are going to buy. Reviewing and adjustment, basic cleaning , as well as basic decrement restoration at a minimum cost are concealed within the service plan. Your service warranty will be null and meaningless if you do not service your machinery in the suggested service or if it is not rectified in the equal of twice that period. Meaning, you have to get your machine rectified within every 6 month period, if we suggested that your machinery is serviced once every 3 months or your warranty will not be efficient.
Whenever a service is provided at your property by a technician, it points to to a call-out. Lest the call-out is covered by each of the above named plans or approved by the the company, a call-out fee will be requested. At the point of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for weekdays.Settlement including touring costs to your property, along with the call-out charge, are on your account if required. The adjustments for the specialist to get picked up as well as sent back are recommend to be made by you. The existing amount is R 9.95/kilometer increased by the traveling distance between our workshop including your establishment, should you recommend for us to come to you.Those charges may change point by time without notice, so attentively enquire about call out and traveling costs ahead of time.Whether you would choose to find out whether the machinery is adjusted to operate optically, or you only would like our technician to take a look at your machinery for your satisfaction, our servicing plan is suited for you. There is no cost for the specialist we provide. You will be advised by our technician whether an back-up or further service or spare parts restoration is needed or whether everything is in order. Reservations should be made for improvements or intense labour work to be practised at your/our earliest convenience as no improvements or any such labour services will be completed during maintenance visits.Primary and/or full training courses are provided via our warehouse for all machinery we sell. First primary entry courses is comprehended in your machinery purchase, although more promoted training can be purchased after the primary course has been achieved.All our mainline of machines are sold with a different barcode. You will for this reason regularly be able to check the machinery's guarantee report and servicing history on our site or while logged off - in any style and at any moment. Our machinery's guarantee and assistance are valued by us using the barcode. Maximal advantage are protected on both the reselling and maintenance of your machinery's.
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