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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, as well as each subsystem, we only offer bounded quality warranty except stated otherwise. Defects due to unfit components or poor craftsmanship, are covered by the feature guarantee. We aren't responsible for everyday wear and tear or mis-usage of your product. Aforesaid is for this reason not covered by our guarantee. Regularly deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations will be readily available upon demand.
Routine service is due by the machinery you are going to buy. The covered service plan encloses standard cleaning, reviewing and positioning, as well as basic ravages of time replacement at a minimum cost. Your service warranty will be invalid and not viable should you not service your machine within the chosen service or if it is not fixed in the equivalent of dual that period. Meaning, you must get your machinery serviced within every 6 month period, if we recommend that your machinery is rectified once every three months or your guarantee will not be efficient.
When a service is provided at your place by a technician, it refers to a call-out. Except for when arranged by managers or concealed by any of the above named plans, a call-out fee will be charged. One technician for 1 day is R 1 499.00 for workdays, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Accompanying the call-out cost, travel costs to your establishment as well as settlement if crucial, are on your account. The experts necessary preparations to be done to get picked up including sent back, are preferred to be done by you. If you would wish for us to travel to you, the ongoing percentage is R 9.95/kilometer amplified by the traveling distance between our warehouse including your place.Without notice, those costs may change extent by point, consequently attentively seek an answer about call out and travel costs in advance
Our maintenance plan is suited for you if you simply would like our specialist to take a look at your appliance for your satisfaction, or if you would like to find out if the appliance is set to operate optically. No fees will apply for the specialist we provide. You will be advised by our experts if an alternative or other maintenance or spares reinstatement is needed or if everything is normal. Reservations should be made for adjustments or hard labour work to be done at your/our quickest availability as no improvements or any such labour services will be practised during servicing visits.
Basic and/or full training courses are offered at our training facility for all machines we sell. When obtaining your machine, first fundamental entry courses is included in your purchase, although more promoted training can be obtained after the basic course has been passed.
All our mainline of machines are sold with a particular barcode. Check for this reason you will regularly be able to,in any style and at any term, analyze the machinery's warranty information and assistance history on our website or while logged off. We honour our machines warranty and assistance by using the barcode. This ensures your ultimate advantage on both the assistance and resell of your machinery's.