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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, including any subsystem, we only provide restricted quality warranty if not stated elseways. The characteristic warranty covers weaknesses as a result of unreliable materials or poor craftsmanship We are not at fault for common wear and tear or mis-usage of your machinery. Therefore aforementioned cannot be covered by our guarantee. Damages can generally be repaired that aren't covered under warranty, at minimum cost. Upon inquiry, quotations are immediately available.
The machine(s) you are going to obtain compels a regular service. The included service plan encloses common cleaning, checking and positioning, as well as everyday ravages of time restoration at a minimum cost. Should you not service your machinery in the suggested service period, it is required that your machine(s) is serviced in the equal of double that period elseways your service guarantee will be null and not viable. Meaning that in which case we choose that your machinery is serviced once every three months, it is crucial that you get your machine improved within every 6 month period or your guarantee will not be valid.
Whenever a technician supplies a service at your establishment, it points to to a call-out. A call-out fee will be required unless the call-out is covered by each and every time of the above named plans or approved by the the company. At the instant of this quotation, for one day 1 technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for working days.Transport costs to your property as well as settlement if necessary, are on your account, coupled with the call-out charge. The preparations for the technician to get picked up including sent back are chosen to be done by you. The current rate is R 9.95/km amplified by the driving distance between our branch and your property, should you desire for us to come to you.Without notice, those charges may change point by instant, accordingly generously enquire about call out and travel costs ahead of time
If you just want our technician to take a look at your machine for your satisfaction or would like to know if the machinery is adjusted to operate optimally, our service plan is suited for you. There is no fees for the specialist we supply. You will be advised by our technician if an different or further service or service parts replacement is needed or whether everything is in order. During sustainment visits no repairs or hard labour function will be completed and bookings should made for this to be carried out at your and our earliest convenience.
Our warehouse offers principal and/or overall training courses for all machinery we sell. When purchasing your machinery, first basic entry courses is included in your investment, although more improved training can be obtained after the fundamental course has been passed.
With all our mainline of machines a unique barcode is sold. Review therefore you will evermore be able to,in any way and at any instant, check the machines warranty report and maintenance history on our webpage or while logged off. We honour our machines warranty and assistance by using the barcode. This insures your ultimate benefit on both the service and resell of your machinery's.