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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide confined attribute guarantee on any subsystem unless stated otherwise, along with on the entire machine. The attribute warranty covers shortages due to unfit components or poor craftsmanship Common wear and tear or mis-usage of your machinery is not our liability. Accordingly aforementioned would not be covered by our warranty. Usually damages can be repaired at minimum cost that are not covered under guarantee. Upon inquiry, quotations are immediately accessible.The machine(s) you are going to buy needs a regular service. Analyzing and calibration, general cleaning , as well as standard ravages of time reinstatement at a minimal cost are concealed in the service plan. Should you not service your machinery within the chosen service period, it is necessary that your machinery is rectified in the equal of double that period otherwise your service warranty will be invalid and meaningless. Meaning, you must get your machine fixed within every six month period, if we recommend that your machine is fixed once every 3 months or your warranty will not be efficient.
Anytime a service is offered at your place by a specialist, it refers to a call-out. Lest per-approved by the company or covered by each of the above plans, a call-out cost will be required. At the time of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays. costs to your property and accommodation if crucial, are on your account, accompanying the call-out charge. The arrangements for the specialist to get picked up as well as sent back are chosen to be made by you. If you would like for us to travel to you, the ongoing amount is R 9.95/kilometer increased by the driving distance between our workshop as well as your premises.Without notice, those costs may change extent by instant, consequently attentively seek an answer about call out and traveling costs in advanceOur service plan is perfect for you if you only want our technician to take a look at your machine for your tranquility, or if you would like to find out if the machine is adjusted to function optimally. There is no fees for the specialist we provide. Our specialist will be able to advise if everything is normal or whether an alternative or further service or service parts restoration is needed. Bookings should be made for repairs or intense labour operate to be carried out at your/our earliest convenience as no improvements or any such labour services will be completed during servicing visits.Primary and/or comprehensive training courses are held at our premises for all machines we sell. More improved training can be obtained after the principal course has been accomplished but first basic entry courses is enclosed in your machinery purchase.With all our mainline of machines a different barcode is sold. Accordingly your machines guarantee report and service history will constantly be able to be checked in any form and at any instant on our website or while logged off. We value our machinery's guarantee and service by using the barcode. Maximal comfort are protected on both the selling and assistance of your machinery's.
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