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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give limited feature warranty on the entire machine, including each subsystem unless stated otherwise. Shortages by reason of unfit equipment or poor craftsmanship, are covered by the attribute warranty. General wear and tear or mis-usage of your product is not our liability. Our guarantee will for this reason not cover aforesaid. Regularly deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations will be immediately accessible upon appeal.The machine(s) you are going to purchase needs a routine service. The enclosed service plan encloses basic cleaning, reviewing and arrangement, as well as everyday wear and tear restoration at a minimal cost. Should you not service your machinery within the recommended service period, it is necessary that your machinery is fixed within the equivalent of double that period or else your service warranty will be null and void. This is to say, you must get your machine serviced in every 6 month period, if we choose that your machinery is fixed once every 3 months or your guarantee will not be credible.
Anytime a service is offered at your premises by a technician, it points to to a call-out. Except when arranged by management or enclosed by each and every time of the above named plans, a call-out cost will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Coupled with the call-out cost, transport costs to your premises and settlement if required, are on your account. The experts crucial preparations to be carried out to get picked up and sent back, are chosen to be carried out by you. The prevailing rate is R 9.95/kilometer increased by the driving distance between our office and your property, should you recommend for us to come to you.Kindly enquire about call out as well as traveling costs in advance as those charges may change instant by point without notice.Our service plan is suited for you if you just want our specialist to take a look at your machine for your satisfaction, or if you want to know if the machinery is set to function optically. There is no fees for the specialist we supply. Our specialist will be able to provide you with advice on whether an back-up or further service or service parts restoration is needed or whether everything is normal. Reservations have to be made for adjustments or excessive labour work to be carried out at your/our earliest availability as no adjustments or any such labour services will be done during servicing visits.Principal and/or complete training courses are held through our training facility for all machinery we sell. More advanced training can be obtained after the primary course has been completed although first basic entry courses is comprehended in your machine purchase.With all our mainline of machinery's a unique barcode is sold. Accordingly your machinery's guarantee information and assistance history will evermore be able to be reviewed in any style and at any moment on our database or while logged off. Our machines warranty and maintenance are valued by us using the barcode. Supreme benefit are insured on both the selling and assistance of your machines.
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