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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer limited quality guarantee on the entire machinery, and each subsystem except stated differently. The quality warranty covers errors as a result of defective components or poor craftsmanship Common wear and tear or misuse of your machinery is not our responsibility. Thus aforestated will not be covered by our guarantee. Definitely, damages that aren't covered under guarantee can often be repaired at a minimum cost. Quotations will be immediately accessible upon appeal.The machine(s) you are going to obtain needs a regular service. Everyday wear and tear restoration at a minimal cost, analyzing and positioning as well as basic cleaning are enclosed in the service plan. If you do not service your machinery within the suggested service period, it is compulsory that your machinery is serviced within the equal of twice that period otherwise your service warranty will be worthless and meaningless. Meaning, if we recommend that your machine is improved once every 3 months, you should get your machine fixed within every 6 month period or your guarantee will not be legit.
Every time a technician offers a service at your place, it points to to a call-out. A call-out cost will be charged unless the call-out is concealed by each of the above plans or confirmed by the the company. One technician for one day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the point of this quotation.Along with the call-out charge, touring costs to your premises including settlement if necessary, are on your account. The experts crucial arrangements to be carried out to get picked up as well as sent back, are chosen to be carried out by you. The prevailing amount is R 9.95/kilometer amplified by the driving distance between our place as well as your establishment, should you recommend for us to travel to you.Generously inquire about call out including touring costs in advance as those charges may change extent by extent without notice.If you only would like our specialist to take a look at your machine for your satisfaction or would like to know if the machine is set to work optically, our maintenance plan is suited for you. We will not charge any fees for the technician we supply. Our specialist will be able to supply you with guidance on if an alternative or additional service or spares restoration is needed or whether everything is in order. Regretfully, no repairs or excessive labour function will be done during a preservation visit, but a booking should made for this to be done at your and our earliest availability.Our training centre offers primary and/or complete training courses for all machinery we sell. First basic entry courses is enclosed in your machinery purchase, nevertheless more improved training can be purchased after the principal course has been achieved.A particular barcode is presented with all our mainline of machinery. Check thus you will regularly be able to,in any style and at any time, review the machinery's assurance report and assistance history on our webpage or offline. We value our machines assurance and servicing by using the barcode. Maximum advantage are ensured on both the selling and servicing of your machines.
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