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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer limited feature warranty on the whole machinery, and each subsystem except stated any other way. Poor craftsmanship as well as unreliable components shortages are covered by the characteristic warranty. Everyday wear and tear or misuse of your machine is not our liability. Our warranty will for this reason not cover aforesaid. Generally deterioration can be repaired at minimal cost that aren't covered under warranty. Quotations will be readily accessible upon inquiry.The machine(s) you are going to purchase needs a routine service. Everyday ravages of time restoration at a minimum cost, reviewing and adjustment as well as general cleaning are included in the service plan. Your service guarantee will be useless and not viable should you not service your machinery within the preferred service or if it is not fixed in the equivalent of dual that period. Meaning, you should get your machinery fixed within every six month period, if we preferred that your machinery is serviced once every three months or your guarantee will not be legit.
When a service is offered at your establishment by a technician, it points to to a call-out. Unless the call-out is included by each of the above mentioned plans or approved by the managers, a call-out fee will be required. At the point of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for weekdays.Travel costs to your place and accommodation if necessary, are on your account, coupled with the call-out fee. The specialists essential plans to be made to get picked up including sent back, are preferred to be done by you. If you would prefer for us to go to you, the existing percentage is R 9.95/kilometer multiplied by the traveling distance between our place and your property.Without notice, those fees may vary instant by time, as a result kindly seek an answer about call out as well as touring costs in advanceIf you would prefer to find out whether the machine is set to operate optimally, or you just want our technician to take a look at your machinery for peace of mind, our assistance plan is perfect for you. No costs will be implemented for the specialist we provide. You will be advised by our specialist if an alternative or further service or spare parts replacement is needed or whether everything is in order. Bookings should be made for reconstruction or excessive labour work to be practised at your/our quickest availability as no reconstruction or any such labour services will be done during servicing visits.Principal and/or full training courses are held at our training facility for all machinery we sell. More promoted training can be bought after the primary course has been passed although first basic entry courses is combined in your machinery purchase.A individual barcode is supplied with all our mainline of machines. Accordingly your machinery's guarantee report and servicing history will constantly be able to be checked in any way and at any instant on our webpage or offline. By using the barcode we honour our machinery's guarantee and assistance. Maximum comfort are insured on both the selling and service of your machines.
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