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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited quality warranty on any subsystem if not stated any other way, and on the entire machinery. Errors as a result of defective materials or poor craftsmanship, are covered by the feature guarantee. We are not at fault for general wear and tear or mis-usage of your component. For this reason aforesaid cannot be covered by our warranty. Damages can regularly be repaired that are not covered under warranty, at minimal cost. Upon inquiry, quotations are readily vacant.
Regular service is needed by the machine(s) you are going to buy. The enclosed service plan contains common cleaning, analyzing and arrangement, as well as basic ravages of time replacement at a minimal cost. Your service guarantee will be worthless and meaningless should you not service your machine within the recommended service or if it is not rectified in the equal of double that period. Meaning that in which case we recommend that your machine is improved once every three months, it is compulsory that you get your machinery rectified within every 6 month period or your guarantee will not be efficient.
A Call-out refers to each and every time extent a specialist offers a service at your premises. Except when the call-out is concealed by each and every time of the above mentioned plans or accepted by the managers, a call-out cost will be requested. 1 specialist for one day is R 1 499.00 for weekdays, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Travel costs to your premises as well as accommodation if essential, are on your account, accompanying the call-out fee. The preparations for the specialist to get picked up including sent back are recommend to be made by you. If you would like for us to go to you, the existing percentage is R 9.95/km amplified by the traveling distance between our warehouse including your establishment.Without notice, those charges may differ time by instant, as a result kindly seek an answer about call out and touring costs beforehand
Whether you would prefer to find out if the appliance is fitted to function optically, or you simply would like our specialist to take a look at your machine for your satisfaction, our service plan is perfect for you. There is no fees for the experts we provide. Our experts will be able to supply you with guidance on if an alternative or further servicing or spare replacement is needed or if everything is normal. During maintenance visits no improvements or hard labour function will be done and reservations should made for this to be carried out at your and our earliest availability.
We supply principal and/or complete training courses at our premises for all machines we sell. First fundamental entry courses is combined in your machinery purchase, although more improved training can be bought after the fundamental course has been achieved.
All our mainline of machines are sold with a unique barcode. Therefore your machines assurance report and service history will always be able to be reviewed in any manner and at any time on our database or offline. Our machinery's warranty and assistance are honoured by us using the barcode. This ensures your ultimate benefit on both the assistance and resell of your machinery's.