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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply constrained trait guarantee on the entire machine, as well as any subsystem except stated any other way. The characteristic warranty covers weaknesses due to unreliable components or poor craftsmanship Frequent wear and tear or misuse of your component is not our fault. For this reason aforestated shall not be covered by our guarantee. Damages can usually be repaired that aren't covered under warranty, at minimal cost. Upon inquiry, quotations are gladly available.
The machine(s) which you are going to buy, will be demanding a regular service. Checking and calibration, standard cleaning , as well as standard wear and tear reinstatement at a minimal cost are enclosed within the service plan. It is required that your machinery is fixed in the equal of twice that period, if you do not service your machine(s) within the preferred service period, otherwise your service guarantee will be worthless and not viable. This is to say, you have to get your machinery fixed within every 6 month period, if we recommend that your machine is rectified once every three months or your guarantee will not be efficient.
A Call-out refers to each time a specialist offers a service at your place. A call-out fee will be requested except for when the call-out is concealed by each of the above plans or approved by the managers. One specialist for one day is R 1 499.00 for workdays, Traveling for weekends including R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Settlement as well as transport costs to your place, along with the call-out fee, are on your account if required. The preparations for the specialist to get picked up including sent back are chosen to be made by you. R 9.95/km is the prevailing rate multiplied by the traveling distance between your place as well as our premises, should you recommend for us to come to you.Generously inquire about call out including touring costs ahead of time as those costs may vary point by extent without notice.
If you simply want our technician to take a look at your appliance for your tranquility or would like to find out if the machinery is fitted to operate optimally, our service plan is here for you. No fees will be implemented for the specialist we supply. Our specialist will be able to supply you with guidance on whether an back-up or additional maintenance or spare restoration is needed or if everything is in order. Bookings should be made for improvements or intense labour function to be done at your/our quickest availability as no improvements or any such labour services will be carried out during servicing visits.
We supply primary and/or overall training courses through our premises for all machinery we sell. When purchasing your machine, first fundamental entry courses is enclosed in your purchase, nevertheless more improved training can be purchased after the principal course has been passed.
A unique barcode is provided with all our mainline of machinery. For this reason your machines warranty report and servicing history will always be able to be analyzed in any style and at any time on our website or while disconnected. Our machinery's guarantee and service are valued by us using the barcode. This protects your maximal benefit on both the assistance and resell of your machines.