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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, as well as each subsystem, we only provide confined feature warranty except stated elseways. Poor craftsmanship as well as unreliable equipment defects are covered by the characteristic warranty. We are not at fault for general wear and tear or mis-usage of your machinery. Aforesaid is thus not covered by our guarantee. Of course, deterioration that are not covered under guarantee can generally be repaired at a minimal cost. Quotations are readily vacant on inquiry.The machine(s) you are going to obtain needs a routine service. The covered service plan includes general cleaning, checking and arrangement, as well as standard ravages of time replacement at a minimum cost. If you do not service your machinery in the chosen service period, it is necessary that your machine(s) is serviced in the equal of dual that period or else your service warranty will be invalid and not viable. This is to say, if we preferred that your machine is improved once every three months, you must get your machine serviced in every 6 month period or your guarantee will not be credible.
Anytime a technician supplies a service at your premises, it refers to a call-out. Except when the call-out is included by each and every time of the above mentioned plans or per-approved by the managers, a call-out fee will be requested. At the point of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for workdays.Settlement as well as touring costs to your place, in addition to the call-out cost, are on your account if crucial. We prefer that you arrange that the specialist gets picked up and sent back. The prevailing amount is R 9.95/kilometer amplified by the driving distance between our premises including your place, should you desire for us to travel to you.Without notice, those fees may vary extent by extent, therefore kindly analyze about call out and transport costs ahead of timeIf you would like to find out whether the machinery is set to function optimally, or you simply would like our technician to take a look at your machine for peace of mind, our maintenance plan is suited for you. There is no fees for the experts we provide. Our specialist will be able to advise if everything is normal or whether an different or further maintenance or spare reinstatement is needed. Unfortunately, no reconstruction or excessive labour work will be completed during a maintenance visit, but a booking can be made for this to be practised at your and our earliest availability.Our premises offers primary and/or overall training courses for all machines we sell. More improved training can be purchased after the basic course has been finished nevertheless first basic entry courses is combined in your machinery purchase.A individual barcode is supplied with all our mainline of machines. Accordingly your machinery's warranty report and assistance history will evermore be able to be reviewed in any way and at any term on our database or offline. We honour our machinery's guarantee and assistance by using the barcode. This insures your maximum advantage on both the reselling and maintenance of your machines.
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