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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, and any subsystem, we only supply restricted characteristic warranty except stated differently. The trait guarantee covers shortages by reason of faulty equipment or poor craftsmanship We aren't accountable for general wear and tear or mis-usage of your machinery. Thus aforestated will not be covered by our guarantee. Deterioration can often be repaired that are not covered under guarantee, at minimal cost. Quotations will be readily vacant upon inquiry.Routine service is required by the machinery you are going to buy. Common decrement restoration at a minimum cost, checking and calibration as well as common cleaning are covered within the service plan. Your service guarantee will be useless and void should you not service your machinery in the suggested service or if it is not fixed within the equal of double that period. Meaning, if we choose that your machine is fixed once every 3 months, you should get your machinery fixed within every 6 month period or your guarantee will not be efficient.
Anytime a service is provided at your establishment by a specialist, it refers to a call-out. Unless the call-out is enclosed by any of the above mentioned plans or approved by the management, a call-out cost will be required. One specialist for one day is R 1 499.00 for workdays, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.In addition to the call-out cost, touring costs to your premises including settlement if necessary, are on your account. The specialists crucial plans to be carried out to get picked up including sent back, are suggested to be done by you. R 9.95/kilometer is the ongoing percentage multiplied by the driving distance between your establishment and our warehouse, should you desire for us to go to you.Without notice, those charges may vary time by time, accordingly kindly inquire about call out as well as transport costs beforehandWhether you would like to know whether the machinery is set to operate optically, or you simply would like our specialist to take a look at your appliance for your satisfaction, our assistance plan is here for you. No costs will be implemented for the technician we supply. Our technician will be able to advise if everything is in order or if an different or other assistance or spare reinstatement is needed. Regrettably, no repairs or intense labour function will be practised during a preservation visit, but a booking can be made for this to be completed at your and our earliest convenience.Fundamental and/or complete training courses are provided at our premises for all machines we sell. First principal entry courses is enclosed in your machine purchase, but more advanced training can be bought after the principal course has been passed.All our mainline of machines are sold with a particular barcode. You will thus regularly be able to analyze the machine's guarantee data and assistance history on our webpage or while logged off - in any way and at any term. We honour our machinery's assurance and service by using the barcode. This ensures your maximum advantage on both the reselling and maintenance of your machines.
The above tender pertains to our brand new model, therefore the focus points, details and additions are applicable thereto. Kindly enquire from our sales people as to the age model quoted. In the event that we do not have the advanced model obtainable, you would be entitled to obtain up to 5% exemption on the elder model, depending on lesser performance or insignificant composition.
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