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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer limited trait guarantee on the whole machinery, and any subsystem if not stated differently. Poor craftsmanship including unfit equipment weaknesses are covered by the quality guarantee. Frequent wear and tear or mis-usage of your product is not our responsibility. Our warranty will for this reason not cover aforesaid. Damages can usually be repaired that are not covered under guarantee, at minimal cost. Upon request, quotations are immediately available.The machine(s) which you are going to obtain, will be forcing a routine service. Investigation and adjustment, common cleaning , as well as common depletion replacement at a minimum cost are enclosed in the service plan. It is required that your machine(s) is serviced within the equal of twice that period, if you do not service your machinery within the recommended service period, elseways your service guarantee will be null and void. Meaning that within which case we choose that your machine is serviced once every 3 months, it is required that you get your machine serviced in every 6 month period or your guarantee will not be credible.
A Call-out points to to each and every time time a specialist provides a service at your premises. Except when approved by management or enclosed by each and every time of the above named plans, a call-out cost will be required. At the instant of this quotation, one technician for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Along with the call-out fee, transport costs to your place including settlement if necessary, are on your account. The arrangements for the specialist to get picked up including sent back are chosen to be done by you. R 9.95/kilometer is the prevailing percentage multiplied by the driving distance between your establishment including our warehouse, should you recommend for us to go to you.Those costs may differ instant by point without notice, so beneficially enquire about call out and transport costs in advance.Our maintenance plan is perfect for you if you just would like our specialist to take a look at your appliance for your contentment, or if you want to know if the machinery is set to operate optimally. There is no cost for the technician we supply. Our technician will be able to point out if everything is normal or whether an alternative or other assistance or spare parts replacement is needed. During maintenance visits no repairs or hard labour operate will be completed and reservations can be made for this to be completed at your and our earliest availability.We offer principal and/or overall training courses through our training facility for all machines we sell. First primary entry courses is combined in your machinery investment, however more improved training can be purchased after the basic course has been finished.All our mainline of machinery's are sold with a unique barcode. You will for this reason constantly be able to analyze the machinery's warranty info and assistance history on our website or offline - in any style and at any instant. By using the barcode we honour our machinery's guarantee and maintenance. Maximum convenience are insured on both the reselling and servicing of your machines.
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