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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, and any subsystem, we only offer confined trait guarantee lest stated otherwise. Errors as a result of unreliable materials or poor craftsmanship, are covered by the quality guarantee. Everyday wear and tear or misuse of your equipment is not our responsibility. Aforesaid is therefore not covered by our warranty. Generally damages can be repaired at minimal cost that aren't covered under warranty. Quotations are immediately vacant on inquiry.
Regular service is required by the machinery you are going to purchase. The included service plan consists of general cleaning, checking and arrangement, as well as everyday wear and tear replacement at a minimum cost. Should you not service your machine(s) in the chosen service period, it is required that your machinery is rectified in the equivalent of dual that period otherwise your service guarantee will be worthless and meaningless. Meaning, you should get your machine improved within every six month period, if we preferred that your machinery is serviced once every 3 months or your warranty will not be legit.
Whenever a technician provides a service at your establishment, it points to to a call-out. Except when confirmed by management or enclosed by any of the above mentioned plans, a call-out cost will be charged. At the time of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for workdays.Settlement as well as touring costs to your place, accompanying the call-out charge, are on your account if required. We recommend that you arrange that the specialist gets picked up and sent back. The ongoing percentage is R 9.95/km increased by the driving distance between our office as well as your establishment, should you recommend for us to go to you.Beneficially enquire about call out and touring costs ahead of time as those costs may vary extent by point without notice.
Our service plan is suited for you if you simply would like our technician to take a look at your machine for your tranquility, or if you want to know if the appliance is fitted to operate optically. We will not require any cost for the technician we provide. Our specialist will be able to provide you with information on whether an back-up or other assistance or spare parts reinstatement is needed or whether everything is normal. Bookings should be made for reconstruction or hard labour work to be practised at your/our earliest convenience as no reconstruction or any such labour actions will be practised during maintenance visits.
Our warehouse offers principal and/or extensive training courses for all machinery we sell. When buying your machinery, first basic entry courses is enclosed in your investment, although more promoted training can be bought after the fundamental course has been achieved.
With all our mainline of machines a unique barcode is sold. You will for this reason always be able to analyze the machine's guarantee report and assistance history on our website or while disconnected - in any manner and at any moment. By using the barcode we value our machinery's warranty and maintenance. This insures your maximum convenience on both the selling and maintenance of your machines.