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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide constrained feature guarantee on the whole machine, including any subsystem if not stated elseways. The quality guarantee covers shortages due to unreliable equipment or poor craftsmanship We cannot be held at fault for misuse or common wear and tear of your machinery. For this reason aforesaid will not be covered by our warranty. Usually damages can be repaired at minimal cost that are not covered under guarantee. Quotations are gladly vacant on demand.
The machine(s) which you are going to obtain, will be needing a regular service. Common decrement restoration at a minimum cost, investigation and positioning as well as common cleaning are covered in the service plan. It is compulsory that your machinery is rectified within the equal of dual that period, should you not service your machine(s) within the recommended service period, or else your service warranty will be invalid and meaningless. This is to say, you have to get your machine fixed within every 6 month period, if we preferred that your machinery is serviced once every three months or your warranty will not be efficient.
A Call-out refers to each instant a specialist supplies a service at your establishment. Lest per-approved by the company or enclosed by each of the above named plans, a call-out fee will be requested. At the time of this quotation, for 1 day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for workdays.Accompanying the call-out cost, traveling costs to your establishment as well as accommodation if necessary, are on your account. We prefer that you arrange that the technician gets picked up including sent back. R 9.95/kilometer is the prevailing rate increased by the driving distance between your property including our premises, should you choose for us to go to you.Without notice, those fees may differ instant by point, consequently generously analyze about call out as well as touring costs in advance
Our maintenance plan is perfect for you if you just would like our specialist to take a look at your machinery for your tranquility, or if you would like to know if the machine is set to operate optimally. No fees will apply for the experts we provide. Our technician will be able to supply you with information on if an back-up or other assistance or spare replacement is needed or whether everything is normal. Bookings should be made for improvements or excessive labour work to be practised at your/our quickest convenience as no improvements or any such labour actions will be done during maintenance visits.
We provide primary and/or extensive training courses at our warehouse for all machinery we sell. When purchasing your machinery, first fundamental entry courses is included in your purchase, however more promoted training can be bought after the basic course has been passed.
All our mainline of machines are sold with a particular barcode. You will for this reason evermore be able to review the machine's warranty info and assistance history on our site or offline - in any manner and at any instant. We honour our machines warranty and maintenance by using the barcode. Maximal benefit are secured on both the reselling and maintenance of your machinery's.