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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined characteristic warranty on the entire machinery, and any subsystem unless stated elseways. Poor craftsmanship including unreliable equipment defects are covered by the trait guarantee. We are not responsible for common wear and tear or mis-usage of your machinery. Our warranty will thus not cover aforementioned. Damages can often be repaired that aren't covered under guarantee, at minimum cost. Quotations are immediately available on appeal.
The machinery you are going to obtain needs a routine service. The covered service plan contains common cleaning, analyzing and arrangement, as well as standard ravages of time restoration at a minimum cost. Your service warranty will be invalid and void should you not service your machinery in the preferred service or if it is not rectified within the equal of double that period. Meaning that within which case we recommend that your machinery is improved once every 3 months, it is crucial that you get your machine fixed within every six month period or your warranty will not be valid.
A Call-out refers to each instant a technician offers a service at your property. Except when approved by managers or concealed by each and every time of the above named plans, a call-out cost will be charged. At the time of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for workdays.Accommodation as well as travel costs to your premises, coupled with the call-out fee, are on your account if necessary. We prefer that you arrange that the specialist gets picked up including sent back. R 9.95/km is the existing amount multiplied by the driving distance between your place as well as our warehouse, should you prefer for us to come to you.Those charges may vary instant by point without notice, so attentively inquire about call out including touring costs ahead of time.
Our service plan is suited for you if you just would like our technician to take a look at your appliance for your contentment, or if you would like to find out if the machinery is set to operate optically. There is no cost for the experts we provide. You will be advised by our specialist whether an back-up or additional assistance or spares replacement is needed or whether everything is normal. During preservation visits no improvements or excessive labour function will be carried out and bookings should made for this to be done at your and our quickest convenience.
We provide fundamental and/or comprehensive training courses via our premises for all machines we sell. More improved training can be bought after the primary course has been passed although first principal entry courses is included in your machine investment.
All our mainline of machines are sold with a individual barcode. You will thus evermore be able to check the machinery's assurance info and maintenance history on our database or offline - in any manner and at any time. We honour our machinery's guarantee and servicing by using the barcode. This ensures your supreme comfort on both the reselling and service of your machines.