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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give bounded trait guarantee on the entire machine, as well as each subsystem unless stated any other way. Poor craftsmanship and unfit material weaknesses are covered by the characteristic guarantee. General wear and tear or misuse of your equipment is not our constraint. Therefore aforestated will not be covered by our warranty. Deterioration can regularly be repaired that aren't covered under guarantee, at minimum cost. Quotations are gladly vacant on inquiry.
Regular service is due by the machinery you are going to purchase. Analyzing and calibration, standard cleaning , as well as everyday wear and tear restoration at a minimal cost are enclosed within the service plan. If you do not service your machine(s) within the recommended service period, it is necessary that your machine(s) is fixed within the equivalent of double that period otherwise your service guarantee will be invalid and meaningless. Meaning, if we suggested that your machinery is serviced once every 3 months, you have to get your machinery fixed within every six month period or your warranty will not be valid.
When a service is provided at your premises by a technician, it refers to a call-out. A call-out fee will be charged lest the call-out is included by each and every time of the above plans or accepted by the managers. At the instant of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Along with the call-out cost, transport costs to your property including settlement if necessary, are on your account. We suggest that you organize that the technician gets picked up including sent back. If you would like for us to come to you, the existing amount is R 9.95/km increased by the traveling distance between our premises and your premises.Without notice, those costs may differ point by extent, hence attentively seek an answer about call out and traveling costs in advance
If you simply would like our specialist to take a look at your machine for your contentment or want to find out if the machinery is adjusted to function optimally, our maintenance plan is perfect for you. There is no cost for the technician we supply. You will be advised by our technician whether an alternative or other service or service parts replacement is needed or whether everything is normal. Regretfully, no adjustments or intense labour function will be practised during a preservation visit, but a reservation should made for this to be carried out at your and our quickest convenience.
Fundamental and/or full training courses are offered through our training facility for all machines we sell. More advanced training can be obtained after the principal course has been finished but first basic entry courses is enclosed in your machinery purchase.
With all our mainline of machinery's a particular barcode is sold. You will thus always be able to check the machinery's guarantee information and service history on our website or while logged off - in any form and at any term. Our machines assurance and assistance are honoured by us using the barcode. This secures your maximal benefit on both the selling and service of your machinery's.
The quotation above concerns our recent model, and for thus reason the features, specifications including extras are applicable thereto. Generously analyze from our sales people as to the year model recited. You will be designated to collect a 5% allowance on elder models , depending on insignificant completion or lower layout in which case we do not have the brand new model available.