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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, as well as each subsystem, we only offer limited attribute guarantee lest stated otherwise. The attribute warranty covers shortages by cause of unreliable components or poor craftsmanship We cannot be held liable for misuse or general wear and tear of your machine. Accordingly aforesaid cannot be covered by our guarantee. Naturally, deterioration that aren't covered under warranty can regularly be repaired at a minimal cost. Upon inquiry, quotations are gladly available.
The machine(s) you are going to purchase needs a regular service. Analyzing and positioning, general cleaning , as well as everyday wear and tear reinstatement at a minimum cost are included in the service plan. Your service warranty will be null and ineffective if you do not service your machine in the suggested service or if it is not rectified within the equivalent of twice that period. Meaning, if we preferred that your machine is rectified once every three months, you must get your machine fixed in every 6 month period or your guarantee will not be legit.
A Call-out points to to each and every time point a specialist offers a service at your property. A call-out fee will be charged except for when the call-out is enclosed by each and every time of the above named plans or accepted by the the company. At the extent of this quotation, 1 technician for one day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for Sundays or Public Holidays.Coupled with the call-out fee, travel costs to your place and accommodation if crucial, are on your account. The adjustments for the specialist to get picked up and sent back are recommend to be done by you. If you would like for us to come to you, the ongoing rate is R 9.95/kilometer increased by the traveling distance between our workshop and your place.Those costs may change point by point without notice, so generously enquire about call out including traveling costs beforehand.
If you just want our specialist to take a look at your appliance for your tranquility or want to know if the machine is fitted to function optimally, our maintenance plan is here for you. No fees will be assigned for the technician we supply. Our technician will be able to provide you with advice on whether an different or other maintenance or service parts replacement is needed or if everything is in order. Unfortunately, no improvements or hard labour function will be carried out during a maintenance visit, but a booking should made for this to be carried out at your and our earliest availability.
We offer principal and/or extensive training courses through our premises for all machines we sell. When purchasing your machine, first principal entry courses is included in your investment, however more improved training can be bought after the fundamental course has been passed.
A particular barcode is provided with all our mainline of machinery. You will for this reason regularly be able to analyze the machinery's assurance info and service history on our database or offline - in any form and at any instant. By using the barcode we value our machines assurance and maintenance. This ensures your maximum benefit on both the assistance and resell of your machines.