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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give limited quality guarantee on the whole machinery, along with any subsystem unless stated differently. Weaknesses by reason of faulty materials or poor craftsmanship, are covered by the feature warranty. Frequent wear and tear or mis-usage of your component is not our liability. Aforementioned is thus not covered by our guarantee. Deterioration can regularly be repaired that are not covered under warranty, at minimal cost. Quotations will be immediately accessible upon request.Routine service is required by the machine(s) you are going to buy. General ravages of time reinstatement at a minimum cost, reviewing and calibration as well as everyday cleaning are included in the service plan. Your service warranty will be worthless and not viable if you do not service your machinery in the chosen service or if it is not improved in the equivalent of double that period. This is to say that in which case we suggested that your machine is rectified once every 3 months, it is vital that you get your machinery fixed within every six month period or your warranty will not be valid.
Anytime a specialist supplies a service at your place, it refers to a call-out. Unless approved by management or covered by each of the above plans, a call-out fee will be requested. At the point of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Settlement including touring costs to your establishment, in addition to the call-out cost, are on your account if required. The experts necessary plans to be done to get picked up and sent back, are chosen to be made by you. The prevailing rate is R 9.95/km multiplied by the traveling distance between our branch and your place, should you recommend for us to go to you.Without notice, those fees may change point by instant, for this reason attentively inquire about call out as well as traveling costs ahead of timeOur maintenance plan is suited for you if you just want our technician to take a look at your machinery for your contentment, or if you want to find out if the machine is adjusted to operate optimally. There is no cost for the technician we supply. Our technician will be able to recommend if everything is in order or whether an back-up or additional maintenance or spare replacement is needed. During maintenance visits no reconstruction or excessive labour work will be practised and bookings should made for this to be done at your and our quickest convenience.Our premises offers basic and/or overall training courses for all machinery we sell. More promoted training can be obtained after the fundamental course has been finished but first basic entry courses is included in your machinery investment.All our mainline of machinery's are sold with a particular barcode. You will thus constantly be able to review the machinery's guarantee information and maintenance history on our website or while disconnected - in any way and at any moment. Our machines assurance and assistance are valued by us using the barcode. Maximal comfort are secured on both the selling and service of your machinery's.
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