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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide constrained quality warranty on the entire machine, along with each subsystem unless stated differently. The quality guarantee covers shortages by cause of unfit materials or poor craftsmanship We aren't accountable for frequent wear and tear or misuse of your component. Our guarantee will thus not cover aforestated. Of course, deterioration that are not covered under guarantee can usually be repaired at a minimum cost. Quotations are gladly accessible on demand.Regular service is needed by the machine(s) you are going to obtain. The included service plan includes general cleaning, investigation and positioning, as well as basic ravages of time restoration at a minimal cost. Your service warranty will be useless and void if you do not service your machinery within the recommended service or if it is not serviced within the equal of double that period. Meaning, you should get your machine fixed in every 6 month period, if we suggested that your machinery is improved once every three months or your warranty will not be credible.
Anytime a technician supplies a service at your place, it points to to a call-out. Lest approved by managers or included by each of the above plans, a call-out fee will be charged. One specialist for one day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Along with the call-out charge, traveling costs to your premises including accommodation if required, are on your account. We suggest that you arrange that the specialist gets picked up as well as sent back. R 9.95/km is the prevailing percentage amplified by the traveling distance between your property as well as our place, should you recommend for us to travel to you.Attentively analyze about call out including travel costs in advance as those charges may change point by time without notice.Our maintenance plan is suited for you if you just would like our specialist to take a look at your machine for your contentment, or if you would like to know if the machine is adjusted to operate optically. We will not charge any fees for the experts we supply. Our experts will be able to recommend if everything is normal or whether an back-up or further servicing or service parts replacement is needed. Bookings have to be made for improvements or intense labour work to be completed at your/our quickest convenience as no adjustments or any such labour actions will be practised during maintenance visits.Our premises offers primary and/or overall training courses for all machinery we sell. When obtaining your machinery, first primary entry courses is combined in your purchase, although more promoted training can be purchased after the basic course has been finished.A unique barcode is provided with all our mainline of machinery. Therefore your machinery's guarantee info and service history will regularly be able to be checked in any form and at any term on our database or while logged off. Our machinery's guarantee and service are honoured by us using the barcode. Maximum advantage are secured on both the selling and servicing of your machinery's.
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