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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded feature warranty on each subsystem unless stated differently, along with on the whole machinery. Weaknesses by cause of faulty components or poor craftsmanship, are covered by the quality warranty. Frequent wear and tear or misuse of your machine is not our responsibility. Aforesaid is therefore not covered by our warranty. Definitely, deterioration that are not covered under warranty can often be repaired at a minimum cost. Upon inquiry, quotations are readily vacant.
Routine service is needed by the machine(s) you are going to purchase. Basic wear and tear restoration at a minimal cost, analyzing and positioning as well as everyday cleaning are enclosed within the service plan. It is necessary that your machinery is rectified within the equivalent of twice that period, if you do not service your machinery in the recommended service period, or else your service warranty will be worthless and void. Meaning that within which case we choose that your machinery is improved once every 3 months, it is vital that you get your machinery rectified in every 6 month period or your guarantee will not be valid.
Every time a technician offers a service at your premises, it points to to a call-out. Unless per-approved by management or covered by each of the above mentioned plans, a call-out fee will be requested. At the time of this quotation, for one day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Accommodation as well as transport costs to your premises, accompanying the call-out cost, are on your account if essential. The adjustments for the specialist to get picked up and sent back are chosen to be carried out by you. R 9.95/kilometer is the current amount multiplied by the driving distance between your establishment as well as our place, should you prefer for us to travel to you.Beneficially analyze about call out and travel costs in advance as those fees may vary instant by instant without notice.
Our maintenance plan is suited for you if you only want our technician to take a look at your machinery for your tranquility, or if you want to find out if the machine is fitted to operate optically. No costs will apply for the technician we supply. You will be advised by our experts if an back-up or additional service or spare replacement is needed or whether everything is in order. During sustainment visits no improvements or excessive labour work will be done and reservations can be made for this to be carried out at your and our earliest convenience.
Our training centre offers principal and/or complete training courses for all machines we sell. More advanced training can be purchased after the fundamental course has been finished however first fundamental entry courses is enclosed in your machinery purchase.
With all our mainline of machines a individual barcode is sold. You will accordingly evermore be able to analyze the machine's guarantee information and servicing history on our website or while disconnected - in any form and at any term. By using the barcode we value our machines warranty and assistance. This ensures your ultimate benefit on both the selling and maintenance of your machines.