Free First Time Spindle Bearing Service Suitable Machining Granite/Marble 1 Year Limited Warranty Service Plan 3 Months Interval for 1 Year Maintenance Plan for 1 Year Training Course 1 Day Barcode Database & Service History
The colors, figures or features of the machinery may vary from that in the pictures as all the pictures are for presentation purposes only. While retaining all prime attributes and specifications we retain the consent to modify, remove or boost minor attributes. You are welcome to appeal a index of attributes beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Free First Spindle Service: The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period. The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
Suitable Machining Granite: This router has been designed to be strong enough to cut and engrave on solid granite stone, and on any stone that is softer than granite, as well as on soft metal, including on any other materials that are softer than soft metal. This machine is not designed to cut or engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty. This router has been designed to be strong enough to cut and engrave on solid granite stone, and on any stone that is softer than granite, as well as on soft metal, including on any other materials that are softer than soft metal. This machine is not designed to cut or engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
Quality Warranty: For the whole machinery, including each subsystem, we only supply constrained characteristic warranty unless stated differently. Shortages by reason of unreliable components or poor craftsmanship, are covered by the feature guarantee. We are not at fault for common wear and tear or mis-usage of your equipment. Our guarantee will therefore not cover aforestated. Damages can regularly be repaired that are not covered under warranty, at minimum cost. Upon demand, quotations are readily accessible.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machinery you are going to obtain requires a regular service. Investigation and adjustment, common cleaning , as well as common depletion replacement at a minimum cost are covered in the service plan. Your service warranty will be useless and void should you not service your machine in the preferred service or if it is not fixed within the equal of double that period. This is to say, if we preferred that your machine is fixed once every three months, you should get your machinery serviced in every six month period or your warranty will not be efficient. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: A Call-out refers to each time a specialist offers a service at your establishment. Except when the call-out is concealed by each of the above mentioned plans or per-approved by the the company, a call-out fee will be required. 1 specialist for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays as well as R 9 995.00 for resting days or Public Holidays at the time of this quotation.Settlement as well as touring costs to your establishment, in addition to the call-out fee, are on your account if necessary. The plans for the technician to get picked up including sent back are recommend to be made by you. R 9.95/kilometer is the prevailing amount multiplied by the traveling distance between your premises as well as our branch, should you recommend for us to travel to you.Generously inquire about call out as well as transport costs ahead of time as those costs may differ instant by instant without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Whether you would like to know if the appliance is adjusted to operate optimally, or you simply want our technician to take a look at your appliance for peace of mind, our assistance plan is here for you. There is no fees for the specialist we supply. Our experts will be able to point out whether everything is normal or if an different or additional servicing or spare reinstatement is needed. Unfortunately, no repairs or hard labour work will be carried out during a sustainment visit, but a reservation can be made for this to be done at your and our quickest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Training Course: We provide primary and/or overall training courses at our premises for all machinery we sell. When buying your machine, first principal entry courses is comprehended in your investment, nevertheless more advanced training can be obtained after the primary course has been finished. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Barcode System: With all our mainline of machinery's a particular barcode is sold. Check therefore you will regularly be able to,in any way and at any term, review the machines guarantee information and servicing history on our site or while logged off. By using the barcode we value our machinery's warranty and assistance. This protects your ultimate advantage on both the servicing and resell of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above reference concerns our newest model, therefore the focus points, specs and extras are suitable thereto. For any questions regarding the age model cited, you can call our sales assistances. Depending on lower performance or lower design, you will be entitled to obtain a 5% allowance on previous models, in which case we do not have the brand new model vacant. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.