Free First Time Spindle Bearing Service Suitable Machining Granite/Marble 1 Year Limited Warranty Service Plan 3 Months Interval for 1 Year Maintenance Plan for 1 Year Training Course 1 Day Barcode Database & Service History
The machines in the portrait's saturation, frames or attributes may differ from that in the photos as all the images are for presentation occasions only. We have the rights to retain the major characteristics and specifications, while modifying, removing or improving minor attributes. You can request a index of characteristics in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Free First Spindle Service: The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period. The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
Suitable Machining Granite: This router has been designed to be strong enough to cut and engrave on solid granite stone, and on any stone that is softer than granite, as well as on soft metal, including on any other materials that are softer than soft metal. This machine is not designed to cut or engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty. This router has been designed to be strong enough to cut and engrave on solid granite stone, and on any stone that is softer than granite, as well as on soft metal, including on any other materials that are softer than soft metal. This machine is not designed to cut or engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
Quality Warranty: We supply confined characteristic guarantee on the whole machinery, including each subsystem unless stated elseways. Shortages as a result of faulty materials or poor craftsmanship, are covered by the characteristic guarantee. We aren't at fault for everyday wear and tear or misuse of your machinery. Aforestated is thus not covered by our warranty. Generally damages can be repaired at minimum cost that are not covered under guarantee. Quotations are readily accessible on request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: Routine service is required by the machinery you are going to obtain. Analyzing and arrangement, common cleaning , as well as standard ravages of time restoration at a minimal cost are included within the service plan. Should you not service your machinery within the chosen service period, it is necessary that your machinery is improved in the equivalent of twice that period or else your service guarantee will be worthless and not viable. Meaning that in which case we choose that your machine is fixed once every 3 months, it is necessary that you get your machinery fixed within every 6 month period or your guarantee will not be credible. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Whenever a technician supplies a service at your premises, it refers to a call-out. A call-out fee will be required except when the call-out is included by any of the above plans or accepted by the managers. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for working days.In addition to the call-out charge, traveling costs to your place and accommodation if essential, are on your account. We prefer that you arrange that the technician gets picked up and sent back. R 9.95/kilometer is the existing percentage amplified by the traveling distance between your property and our office, should you prefer for us to travel to you.Those costs may change point by point without notice, so generously seek an answer about call out as well as traveling costs ahead of time. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you simply want our technician to take a look at your appliance for your satisfaction or would like to know if the machine is fitted to operate optimally, our service plan is perfect for you. We will not require any fees for the specialist we provide. Our experts will be able to supply you with information on whether an alternative or other maintenance or service parts replacement is needed or if everything is in order. During preservation visits no adjustments or hard labour operate will be done and bookings should made for this to be completed at your and our earliest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Training Course: Our warehouse offers primary and/or overall training courses for all machines we sell. More promoted training can be obtained after the principal course has been achieved although first basic entry courses is comprehended in your machine purchase. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Barcode System: A individual barcode is presented with all our mainline of machines. Accordingly your machinery's assurance report and service history will evermore be able to be analyzed in any way and at any time on our website or while disconnected. We value our machinery's guarantee and servicing by using the barcode. This ensures your supreme advantage on both the assistance and resell of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: Seeing that the tender above involves our brand new model, the focus points, specifications and extras are relevant thereto. Our sales consultants can be called relating to any questions of the year model quoted. You will be entitled to collect a 5% allowance on older models , based on insignificant completion or lesser method in which case we don't have the recent model accessible. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.