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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We give confined attribute guarantee on each subsystem if not stated elseways, as well as on the entire machine. Poor craftsmanship and faulty components errors are covered by the attribute guarantee. Common wear and tear or mis-usage of your equipment is not our fault. Our guarantee will thus not cover aforesaid. Regularly damages can be repaired at minimum cost that aren't covered under guarantee. Quotations are readily available on request.
The machinery you are going to buy requires a regular service. Common ravages of time restoration at a minimal cost, analyzing and calibration as well as general cleaning are covered in the service plan. Your service warranty will be null and meaningless if you do not service your machine in the recommended service or if it is not improved within the equal of twice that period. This is to say, if we preferred that your machinery is improved once every 3 months, you must get your machinery fixed within every 6 month period or your guarantee will not be efficient.
Whenever a specialist provides a service at your premises, it points to to a call-out. Lest the call-out is covered by any of the above named plans or confirmed by the management, a call-out fee will be required. One specialist for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.In addition to the call-out charge, traveling costs to your place as well as accommodation if crucial, are on your account. We suggest that you arrange that the specialist gets picked up and sent back. If you would like for us to come to you, the ongoing rate is R 9.95/km multiplied by the driving distance between our branch and your establishment.Those fees may change extent by instant without notice, so generously enquire about call out as well as travel costs ahead of time.
Whether you would choose to know if the machinery is set to work optically, or you only would like our specialist to take a look at your machine for peace of mind, our maintenance plan is suited for you. There is no cost for the technician we provide. Our specialist will be able to provide you with guidance on whether an alternative or other maintenance or spare reinstatement is needed or if everything is in order. Regrettably, no reconstruction or intense labour function will be practised during a maintenance visit, but a booking can be made for this to be carried out at your and our earliest availability.
Our warehouse offers basic and/or extensive training courses for all machines we sell. More advanced training can be obtained after the principal course has been achieved but first primary entry courses is included in your machine investment.
All our mainline of machines are sold with a individual barcode. You will for this reason evermore be able to analyze the machine's assurance info and service history on our site or while disconnected - in any style and at any moment. We value our machinery's guarantee and assistance by using the barcode. This insures your maximum benefit on both the service and resell of your machines.