Free First Time Spindle Bearing Service Suitable Machining Granite/Marble 1 Year Limited Warranty Service Plan 3 Months Interval for 1 Year Maintenance Plan for 1 Year Training Course 1 Day Barcode Database & Service History
The coloring, shapes or features of the machinery may differ from that in the images as all the illustrations are for show purposes only. We have the sanction to adapt, abolish or enhance slight quality while maintaining the major qualities and specifications. If desired, a catalog of qualities can be requested ahead of time.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
(Compartment) EasyRoute™ Servo 300mm Z-Axis 2050×3050mm Working Area Gantry Structure with Four 1.5kW Servo Motors and Single Water-Cooling Spindle Supporting Structure
Free First Spindle Service: The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period. The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
Suitable Machining Granite: This router has been designed to be strong enough to cut and engrave on solid granite stone, and on any stone that is softer than granite, as well as on soft metal, including on any other materials that are softer than soft metal. This machine is not designed to cut or engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty. This router has been designed to be strong enough to cut and engrave on solid granite stone, and on any stone that is softer than granite, as well as on soft metal, including on any other materials that are softer than soft metal. This machine is not designed to cut or engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
Quality Warranty: For the entire machine, along with each subsystem, we only supply bounded quality guarantee lest stated differently. Poor craftsmanship along with faulty equipment shortages are covered by the attribute guarantee. Frequent wear and tear or mis-usage of your machinery is not our liability. For this reason aforementioned cannot be covered by our guarantee. Of course, deterioration that aren't covered under warranty can usually be repaired at a minimal cost. Quotations will be gladly available upon request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) which you are going to obtain, will be needing a regular service. Basic wear and tear restoration at a minimal cost, investigation and arrangement as well as general cleaning are covered within the service plan. Your service warranty will be worthless and meaningless if you do not service your machine in the recommended service or if it is not serviced within the equivalent of twice that period. This is to say, you have to get your machine serviced within every six month period, if we preferred that your machinery is rectified once every 3 months or your guarantee will not be valid. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Anytime a technician offers a service at your place, it refers to a call-out. Except for when the call-out is enclosed by each of the above plans or approved by the management, a call-out fee will be required. At the instant of this quotation, one technician for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Touring costs to your premises including settlement if necessary, are on your account, coupled with the call-out fee. The technicians essential plans to be done to get picked up and sent back, are preferred to be made by you. The current amount is R 9.95/kilometer multiplied by the traveling distance between our office as well as your establishment, should you desire for us to travel to you.Kindly enquire about call out and traveling costs ahead of time as those charges may vary time by instant without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Whether you would prefer to know whether the machine is adjusted to function optimally, or you just want our technician to take a look at your machine for your tranquility, our maintenance plan is suited for you. No fees will be assigned for the specialist we supply. Our specialist will be able to supply you with advice on if an back-up or further servicing or spare reinstatement is needed or if everything is in order. Reservations should be made for reconstruction or hard labour work to be done at your/our earliest availability as no repairs or any such labour services will be done during maintenance visits. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Training Course: Our training centre offers primary and/or comprehensive training courses for all machinery we sell. More promoted training can be obtained after the primary course has been completed nevertheless first principal entry courses is included in your machinery investment. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Barcode System: A particular barcode is supplied with all our mainline of machines. You will accordingly constantly be able to review the machine's warranty info and service history on our site or while disconnected - in any form and at any term. Our machines guarantee and maintenance are valued by us using the barcode. This insures your supreme comfort on both the maintenance and resell of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above quotation pertains to our brand new model, therefore the features, details and accessories are suited thereto. Attentively inquire from our sales clerk as to the period model quoted. You will be titled to pocket a 5% discount on elder models , based on insignificant performance or lesser layout in which case we do not have the brand new model available. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.