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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
We offer limited characteristic warranty on each subsystem if not stated otherwise, along with on the entire machine. The feature warranty covers errors by reason of unreliable materials or poor craftsmanship General wear and tear or misuse of your product is not our constraint. Our warranty will accordingly not cover aforesaid. Naturally, deterioration that are not covered under guarantee can regularly be repaired at a minimum cost. Upon inquiry, quotations are promptly available.The machine(s) you are going to purchase compels a routine service. Investigation and calibration, everyday cleaning , as well as everyday wear and tear restoration at a minimum cost are covered within the service plan. It is vital that your machinery is serviced in the equivalent of double that period, should you not service your machine(s) in the recommended service period, otherwise your service warranty will be null and void. This is to say that in which case we suggested that your machinery is serviced once every three months, it is required that you get your machine fixed in every six month period or your warranty will not be valid.
When a service is offered at your premises by a technician, it points to to a call-out. Except when arranged by the company or included by each and every time of the above plans, a call-out fee will be required. One technician for one day is R 1 499.00 for weekdays, Traveling for weekends including R 9 995.00 for resting days or Public Holidays at the time of this quotation.Travel costs to your premises as well as settlement if essential, are on your account, accompanying the call-out cost. The preparations for the technician to get picked up and sent back are recommend to be done by you. If you would like for us to travel to you, the ongoing rate is R 9.95/km multiplied by the driving distance between our branch and your property.Without notice, those charges may change instant by time, consequently kindly enquire about call out and transport costs beforehandOur service plan is perfect for you if you only would like our technician to take a look at your machine for your satisfaction, or if you would like to know if the machinery is adjusted to work optimally. There is no fees for the specialist we supply. You will be advised by our specialist whether an different or further assistance or spare parts restoration is needed or whether everything is normal. During preservation visits no repairs or intense labour work will be completed and bookings can be made for this to be practised at your and our quickest convenience.Fundamental and/or full training courses are held through our training facility for all machinery we sell. First basic entry courses is comprehended in your machine investment, nevertheless more advanced training can be bought after the principal course has been finished.With all our mainline of machines a particular barcode is sold. Check for this reason you will regularly be able to,in any form and at any instant, review the machines warranty information and service history on our database or while disconnected. Our machines guarantee and maintenance are valued by us using the barcode. This secures your maximal benefit on both the selling and servicing of your machines.
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