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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We provide limited characteristic guarantee on any subsystem if not stated otherwise, including on the whole machinery. The characteristic warranty covers defects by cause of unreliable components or poor craftsmanship General wear and tear or mis-usage of your machinery is not our responsibility. Aforementioned is for this reason not covered by our guarantee. Definitely, damages that are not covered under guarantee can usually be repaired at a minimal cost. Quotations are gladly available on request.
Routine service is required by the machinery you are going to purchase. Checking and positioning, basic cleaning , as well as common wear and tear reinstatement at a minimal cost are concealed in the service plan. Your service warranty will be null and ineffective if you do not service your machinery in the chosen service or if it is not improved in the equal of dual that period. This is to say, if we choose that your machine is serviced once every three months, you have to get your machine fixed in every 6 month period or your guarantee will not be credible.
When a service is provided at your establishment by a specialist, it points to to a call-out. A call-out fee will be required lest the call-out is included by each and every time of the above mentioned plans or approved by the the company. At the instant of this quotation, one technician for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out cost, travel costs to your place and accommodation if required, are on your account. We prefer that you arrange that the specialist gets picked up and sent back. If you would prefer for us to travel to you, the current percentage is R 9.95/km multiplied by the traveling distance between our warehouse including your establishment.Those charges may vary instant by point without notice, so generously enquire about call out as well as traveling costs in advance.
If you only would like our technician to take a look at your machine for your satisfaction or want to know if the appliance is fitted to work optimally, our service plan is suited for you. No fees will be assigned for the technician we provide. You will be advised by our experts if an alternative or additional maintenance or spares replacement is needed or if everything is in order. Unfortunately, no improvements or hard labour function will be completed during a maintenance visit, but a booking can be made for this to be carried out at your and our quickest availability.
Primary and/or full training courses are offered at our premises for all machinery we sell. More promoted training can be purchased after the principal course has been passed however first fundamental entry courses is included in your machine investment.
With all our mainline of machines a unique barcode is sold. You will accordingly regularly be able to check the machinery's guarantee data and assistance history on our site or while logged off - in any way and at any term. Our machinery's assurance and maintenance are honoured by us using the barcode. Maximal benefit are protected on both the reselling and assistance of your machinery's.
The above tender is in regarding to our newest model, therefore the climax, specs and accessories are relevant thereto. Generously seek an answer from our sales people as to the year model recited. You will be entitled to receive a 5% exemption on elder models , based on minor achievement or lower composition in which case we do not have the advanced model available.