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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
For the whole machinery, as well as any subsystem, we only supply restricted trait guarantee lest stated elseways. Poor craftsmanship along with faulty equipment defects are covered by the attribute warranty. We cannot be held responsible for mis-usage or everyday wear and tear of your component. Therefore aforestated shall not be covered by our guarantee. Damages can often be repaired that are not covered under guarantee, at minimal cost. Quotations will be gladly vacant upon request.The machinery you are going to obtain requires a routine service. The covered service plan contains basic cleaning, checking and calibration, as well as basic depletion restoration at a minimum cost. If you do not service your machinery in the recommended service period, it is required that your machine(s) is rectified within the equal of double that period otherwise your service guarantee will be useless and meaningless. Meaning, you have to get your machinery rectified in every six month period, if we suggested that your machine is rectified once every 3 months or your warranty will not be valid.
Every time a specialist offers a service at your place, it refers to a call-out. Lest the call-out is concealed by each of the above named plans or per-approved by the managers, a call-out cost will be required. At the time of this quotation, 1 technician for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends including R 9 995.00 for Sundays or Public Holidays.In addition to the call-out fee, traveling costs to your property as well as settlement if essential, are on your account. The technicians required adjustments to be done to get picked up and sent back, are recommend to be made by you. If you would prefer for us to travel to you, the prevailing percentage is R 9.95/km multiplied by the traveling distance between our warehouse and your establishment.Without notice, those charges may change instant by point, thus beneficially seek an answer about call out including travel costs ahead of timeWhether you would like to know whether the machinery is adjusted to operate optically, or you just want our technician to take a look at your machinery for peace of mind, our maintenance plan is perfect for you. We will not charge any cost for the technician we provide. You will be advised by our technician whether an alternative or other servicing or service parts restoration is needed or if everything is in order. Reservations have to be made for repairs or intense labour function to be done at your/our earliest convenience as no repairs or any such labour services will be done during servicing visits.Our training facility offers basic and/or comprehensive training courses for all machinery we sell. When purchasing your machine, first basic entry courses is comprehended in your investment, although more advanced training can be purchased after the fundamental course has been finished.All our mainline of machines are sold with a particular barcode. Thus your machinery's guarantee report and servicing history will always be able to be analyzed in any manner and at any moment on our database or offline. We honour our machines warranty and assistance by using the barcode. This protects your maximum convenience on both the assistance and resell of your machines.
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