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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, as well as each subsystem, we only provide restricted trait warranty except stated otherwise. Poor craftsmanship along with faulty material shortages are covered by the trait guarantee. We aren't liable for frequent wear and tear or misuse of your machine. Therefore aforesaid shall not be covered by our guarantee. Deterioration can regularly be repaired that are not covered under warranty, at minimal cost. Upon appeal, quotations are gladly vacant.
The machine(s) you are going to obtain compels a regular service. Investigation and arrangement, everyday cleaning , as well as common wear and tear reinstatement at a minimal cost are covered within the service plan. Should you not service your machine(s) within the chosen service period, it is required that your machine(s) is improved within the equal of twice that period otherwise your service warranty will be useless and meaningless. This is to say, if we suggested that your machinery is serviced once every 3 months, you have to get your machine fixed within every six month period or your guarantee will not be efficient.
Whenever a service is offered at your premises by a technician, it refers to a call-out. Except when approved by the company or covered by any of the above plans, a call-out fee will be required. At the instant of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.In addition to the call-out fee, transport costs to your property including accommodation if essential, are on your account. The preparations for the specialist to get picked up including sent back are suggested to be made by you. R 9.95/kilometer is the prevailing rate multiplied by the driving distance between your property as well as our warehouse, should you desire for us to travel to you.Those costs may differ point by extent without notice, so generously enquire about call out as well as touring costs in advance.
Our maintenance plan is suited for you if you simply would like our specialist to take a look at your machine for peace of mind, or if you would like to find out if the appliance is adjusted to work optimally. We will not charge any fees for the technician we supply. You will be advised by our technician if an different or other assistance or service parts replacement is needed or whether everything is normal. Regretfully, no adjustments or hard labour function will be done during a preservation visit, but a booking can be made for this to be practised at your and our earliest convenience.
Fundamental and/or overall training courses are held through our training facility for all machines we sell. More promoted training can be purchased after the basic course has been passed nevertheless first primary entry courses is comprehended in your machine investment.
A different barcode is presented with all our mainline of machines. Review thus you will constantly be able to,in any style and at any time, check the machines warranty report and assistance history on our website or while logged off. Our machines guarantee and service are honoured by us using the barcode. This ensures your ultimate comfort on both the reselling and assistance of your machinery's.
Seeing that the reference above relates to our advanced model, the focus points, specifications and extras are suitable thereto. For any questions regarding the generation model quoted, you can call our sales representatives. You will be designated to obtain a 5% allowance on elder models , based on minor execution or lesser composition in which case we do not have the recent model vacant.