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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give restricted quality warranty on the whole machinery, and each subsystem unless stated otherwise. Weaknesses by cause of unreliable materials or poor craftsmanship, are covered by the quality guarantee. We cannot be held accountable for mis-usage or common wear and tear of your machinery. Accordingly aforestated cannot be covered by our guarantee. Damages can often be repaired that are not covered under guarantee, at minimum cost. Quotations are immediately available on inquiry.
The machine(s) you are going to purchase needs a routine service. Analyzing and calibration, general cleaning , as well as everyday ravages of time restoration at a minimal cost are included within the service plan. Should you not service your machine(s) within the preferred service period, it is vital that your machinery is rectified in the equivalent of dual that period or else your service guarantee will be invalid and ineffective. Meaning that in which case we suggested that your machine is fixed once every 3 months, it is required that you get your machinery improved in every six month period or your guarantee will not be efficient.
When a service is offered at your property by a technician, it refers to a call-out. Lest arranged by the company or included by any of the above named plans, a call-out fee will be required. At the extent of this quotation, one specialist for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Accommodation as well as traveling costs to your establishment, along with the call-out cost, are on your account if necessary. We choose that you arrange that the specialist gets picked up and sent back. If you would like for us to travel to you, the current amount is R 9.95/kilometer multiplied by the traveling distance between our place and your property.Those costs may change extent by instant without notice, so attentively enquire about call out including transport costs ahead of time.
Our maintenance plan is perfect for you if you just want our technician to take a look at your machinery for your satisfaction, or if you would like to know if the appliance is set to work optimally. There is no cost for the technician we provide. Our experts will be able to advise if everything is in order or whether an alternative or additional maintenance or service parts restoration is needed. During maintenance visits no adjustments or excessive labour work will be practised and bookings can be made for this to be practised at your and our earliest availability.
Basic and/or full training courses are offered via our warehouse for all machines we sell. When purchasing your machinery, first basic entry courses is included in your purchase, nevertheless more promoted training can be bought after the principal course has been completed.
With all our mainline of machines a individual barcode is sold. You will thus regularly be able to analyze the machinery's assurance report and servicing history on our website or while logged off - in any way and at any moment. We value our machinery's warranty and servicing by using the barcode. This insures your maximum convenience on both the assistance and resell of your machinery's.
The quotation above relates to our newest model, including in essence the focus points, specifications including extras are relevant thereto. Attentively inquire from our sales representative as to the age model cited. In the situation that we do not have the recent model vacant, you will be designated to pocket up to 5% discount on the older model, based on insignificant achievement or lesser design.