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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer constrained attribute warranty on each subsystem lest stated any other way, along with on the whole machine. Defects due to unreliable components or poor craftsmanship, are covered by the characteristic warranty. We will not be held at fault for misuse or everyday wear and tear of your equipment. Our warranty will for this reason not cover aforestated. Regularly damages can be repaired at minimal cost that are not covered under guarantee. Upon inquiry, quotations are readily available.
The machine(s) you are going to obtain needs a routine service. The enclosed service plan encloses general cleaning, analyzing and adjustment, as well as general decrement reinstatement at a minimum cost. Your service guarantee will be worthless and meaningless should you not service your machinery within the recommended service or if it is not serviced within the equivalent of dual that period. Meaning, if we choose that your machinery is improved once every 3 months, you have to get your machine improved in every 6 month period or your guarantee will not be valid.
A Call-out points to to each point a technician provides a service at your place. Except for when the call-out is enclosed by any of the above plans or per-approved by the managers, a call-out fee will be requested. At the point of this quotation, 1 technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Travel costs to your premises including settlement if necessary, are on your account, coupled with the call-out fee. The arrangements for the specialist to get picked up as well as sent back are chosen to be carried out by you. If you would like for us to go to you, the current amount is R 9.95/km multiplied by the traveling distance between our premises including your premises.Without notice, those charges may differ time by point, accordingly kindly enquire about call out and transport costs ahead of time
If you would like to know whether the machine is fitted to operate optically, or you only want our specialist to take a look at your machine for peace of mind, our service plan is perfect for you. There is no fees for the experts we supply. Our specialist will be able to point out whether everything is in order or whether an back-up or further servicing or spare replacement is needed. Regrettably, no adjustments or hard labour operate will be carried out during a preservation visit, but a booking should made for this to be completed at your and our earliest availability.
We offer primary and/or extensive training courses via our training centre for all machinery we sell. When obtaining your machine, first basic entry courses is included in your purchase, although more advanced training can be purchased after the basic course has been passed.
All our mainline of machinery's are sold with a particular barcode. Thus your machines warranty info and service history will constantly be able to be analyzed in any way and at any time on our database or offline. By using the barcode we honour our machines warranty and assistance. Supreme comfort are insured on both the selling and maintenance of your machines.
Seeing that the reference above is in regarding to our advanced model, the focus points, specifications and attachments are applicable thereto. Our sales assistances can be called relating to any questions of the age model cited. In the case that we don't have the recent model accessible, you can be titled to receive up to 5% allowance on the previous model, depending on insignificant execution or lower layout.