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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, along with each subsystem, we only provide bounded quality warranty lest stated differently. Poor craftsmanship and unreliable material weaknesses are covered by the quality guarantee. We aren't responsible for common wear and tear or mis-usage of your product. Thus aforesaid shall not be covered by our guarantee. Of course, damages that aren't covered under guarantee can generally be repaired at a minimal cost. Quotations will be promptly vacant upon inquiry.The machinery you are going to buy needs a regular service. Checking and adjustment, standard cleaning , as well as standard wear and tear restoration at a minimal cost are included within the service plan. Should you not service your machine(s) within the preferred service period, it is necessary that your machine(s) is improved in the equivalent of twice that period otherwise your service guarantee will be null and void. This is to say, if we choose that your machinery is fixed once every 3 months, you have to get your machine rectified within every six month period or your warranty will not be efficient.
When a service is offered at your premises by a technician, it refers to a call-out. Unless per-approved by the company or included by each of the above named plans, a call-out fee will be required. At the extent of this quotation, one specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Settlement and traveling costs to your establishment, accompanying the call-out charge, are on your account if essential. The technicians crucial arrangements to be made to get picked up as well as sent back, are suggested to be done by you. R 9.95/kilometer is the prevailing rate multiplied by the driving distance between your property and our office, should you choose for us to travel to you.Attentively analyze about call out as well as transport costs beforehand as those fees may change extent by instant without notice.Our service plan is perfect for you if you simply want our specialist to take a look at your machinery for your tranquility, or if you would like to know if the machine is set to work optimally. No costs will apply for the experts we provide. Our technician will be able to recommend whether everything is in order or if an different or further service or spare parts replacement is needed. Regretfully, no adjustments or excessive labour work will be practised during a preservation visit, but a reservation can be made for this to be practised at your and our quickest availability.Fundamental and/or full training courses are held through our training facility for all machines we sell. More promoted training can be obtained after the primary course has been achieved nevertheless first fundamental entry courses is combined in your machinery purchase.All our mainline of machines are sold with a different barcode. You will thus regularly be able to check the machinery's assurance information and service history on our webpage or while logged off - in any way and at any time. Our machines assurance and maintenance are valued by us using the barcode. This protects your maximal advantage on both the service and resell of your machines.
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