Free First Time Spindle Bearing Service Suitable Foam Materials Machining 1 Year Limited Warranty Service Plan 3 Months Interval for 1 Year Maintenance Plan for 1 Year Training Course 1 Day Barcode Database & Service History
All the images are for exhibition reason only, thus the machines saturation, shape or trademark may conflict from that in the images. We have the rights to retain the major features and specs, while changing, discharging or remodeling minor attributes. If preferred, a list of trademarks can be requested ahead of time.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
(Compartment) EasyRoute™ Servo 800mm Z-Axis 1300×2500mm Working Area Gantry Structure with Four 1.5kW Servo Motors and Single Water-Cooling Spindle Supporting Structure
Free First Spindle Service: The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period. The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
Suitable Machining Foam Materials: This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void. This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
Quality Warranty: We provide bounded trait warranty on each subsystem if not stated any other way, as well as on the entire machine. Poor craftsmanship as well as unreliable material shortages are covered by the feature warranty. We will not be held responsible for misuse or everyday wear and tear of your product. Accordingly aforestated would not be covered by our warranty. Deterioration can usually be repaired that aren't covered under guarantee, at minimum cost. Quotations are immediately accessible on appeal.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) which you are going to purchase, will be needing a regular service. Everyday depletion reinstatement at a minimum cost, checking and arrangement as well as general cleaning are enclosed in the service plan. It is vital that your machinery is rectified within the equivalent of twice that period, should you not service your machine(s) within the suggested service period, or else your service guarantee will be useless and not viable. Meaning, if we suggested that your machinery is fixed once every three months, you have to get your machine rectified within every six month period or your warranty will not be valid. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: A Call-out refers to each time a technician supplies a service at your property. A call-out fee will be charged except when the call-out is included by each and every time of the above mentioned plans or accepted by the the company. 1 technician for 1 day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for resting days or Public Holidays at the point of this quotation.Accommodation including traveling costs to your establishment, coupled with the call-out charge, are on your account if essential. We recommend that you organize that the technician gets picked up including sent back. If you would wish for us to travel to you, the current amount is R 9.95/kilometer increased by the driving distance between our warehouse and your premises.Beneficially inquire about call out as well as transport costs ahead of time as those charges may vary time by instant without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you just want our technician to take a look at your appliance for peace of mind or would like to find out if the machine is fitted to function optimally, our maintenance plan is here for you. We will not charge any cost for the technician we provide. Our experts will be able to recommend whether everything is normal or whether an different or other servicing or spare restoration is needed. Sadly, no adjustments or hard labour work will be done during a sustainment visit, but a reservation should made for this to be completed at your and our quickest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Training Course: We provide fundamental and/or overall training courses via our warehouse for all machines we sell. First primary entry courses is combined in your machine purchase, although more improved training can be obtained after the basic course has been finished. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Barcode System: All our mainline of machines are sold with a individual barcode. Accordingly your machines warranty info and assistance history will regularly be able to be reviewed in any way and at any term on our webpage or while disconnected. Our machines assurance and service are honoured by us using the barcode. Supreme comfort are insured on both the reselling and assistance of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The reference above involves our recent model, including therefore the highlights, specs and accessories are relevant thereto. Our sales representatives can be contacted relating to any inquiries of the period model quoted. You will be titled to receive a 5% exemption on prior models , depending on lesser performance or minor layout in which case we do not have the newest model obtainable. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.