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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded quality warranty on any subsystem except stated otherwise, and on the whole machine. Defects due to unfit components or poor craftsmanship, are covered by the quality warranty. Everyday wear and tear or mis-usage of your component is not our responsibility. Our guarantee will accordingly not cover aforesaid. Generally damages can be repaired at minimum cost that are not covered under warranty. Quotations are promptly vacant on request.
The machine(s) which you are going to purchase, will be forcing a regular service. Everyday depletion replacement at a minimum cost, checking and positioning as well as common cleaning are enclosed in the service plan. It is crucial that your machine(s) is fixed within the equal of twice that period, should you not service your machine(s) within the recommended service period, elseways your service guarantee will be null and meaningless. Meaning, if we preferred that your machine is improved once every three months, you should get your machine serviced in every 6 month period or your warranty will not be credible.
Anytime a service is supplied at your property by a specialist, it points to to a call-out. Except when the call-out is enclosed by any of the above mentioned plans or approved by the managers, a call-out cost will be requested. At the time of this quotation, 1 technician for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Accommodation and touring costs to your place, coupled with the call-out fee, are on your account if crucial. We prefer that you arrange that the technician gets picked up and sent back. The ongoing amount is R 9.95/kilometer multiplied by the traveling distance between our place and your property, should you choose for us to come to you.Those costs may differ point by extent without notice, so generously seek an answer about call out as well as touring costs ahead of time.
If you would choose to find out if the appliance is set to operate optimally, or you only would like our specialist to take a look at your appliance for your satisfaction, our servicing plan is here for you. No fees will apply for the technician we supply. Our experts will be able to point out if everything is in order or whether an back-up or other servicing or spare restoration is needed. Sadly, no repairs or excessive labour work will be completed during a maintenance visit, but a reservation can be made for this to be done at your and our quickest convenience.
Fundamental and/or complete training courses are provided via our premises for all machinery we sell. More improved training can be purchased after the fundamental course has been finished but first basic entry courses is combined in your machine purchase.
With all our mainline of machines a particular barcode is sold. Accordingly your machinery's guarantee report and assistance history will always be able to be checked in any style and at any term on our site or offline. By using the barcode we value our machines warranty and maintenance. This secures your maximum convenience on both the selling and maintenance of your machinery's.
Seeing that the reference above concerns our newest model, the highlights, details and accessories are suited thereto. Our Sales clerks can be called regarding any inquiries of the generation model cited. You will be designated to receive a 5% discount on previous models , depending on lesser performance or lower design in which case we do not have the brand new model available.