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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, including any subsystem, we only provide confined characteristic warranty unless stated otherwise. Poor craftsmanship along with defective equipment defects are covered by the feature guarantee. General wear and tear or mis-usage of your component is not our liability. Our guarantee will for this reason not cover aforesaid. Of course, deterioration that aren't covered under warranty can generally be repaired at a minimum cost. Upon request, quotations are promptly vacant.
Regular service is required by the machine(s) you are going to purchase. The covered service plan contains basic cleaning, checking and adjustment, as well as standard ravages of time restoration at a minimum cost. Should you not service your machine(s) in the preferred service period, it is compulsory that your machine(s) is serviced within the equivalent of double that period elseways your service guarantee will be null and meaningless. Meaning, you should get your machine fixed in every 6 month period, if we suggested that your machinery is serviced once every 3 months or your warranty will not be legit.
Every time a technician supplies a service at your premises, it points to to a call-out. A call-out cost will be requested lest the call-out is included by each and every time of the above named plans or per-approved by the managers. At the extent of this quotation, 1 specialist for 1 day is R 695.00 for workdays, R 995.00 for weekends including R 1 495.00 for resting days or Public Holidays.Settlement including travel costs to your property, accompanying the call-out charge, are on your account if necessary. The arrangements for the technician to get picked up and sent back are chosen to be carried out by you. If you would like for us to go to you, the current percentage is R 8.00/kilometer multiplied by the traveling distance between our branch including your establishment.Generously seek an answer about call out as well as transport costs beforehand as those charges may differ time by point without notice.
If you just want our specialist to take a look at your machinery for your satisfaction or would like to know if the machinery is adjusted to operate optically, our maintenance plan is suited for you. No costs will be assigned for the technician we supply. You will be advised by our specialist whether an back-up or further service or service parts replacement is needed or whether everything is normal. Bookings have to be made for improvements or intense labour work to be practised at your/our earliest convenience as no reconstruction or any such labour actions will be completed during maintenance visits.
Our training centre offers principal and/or overall training courses for all machines we sell. First basic entry courses is included in your machinery purchase, nevertheless more promoted training can be bought after the primary course has been achieved.
With all our mainline of machines a individual barcode is sold. You will thus evermore be able to analyze the machinery's guarantee info and maintenance history on our database or while disconnected - in any form and at any time. Our machinery's assurance and maintenance are honoured by us using the barcode. This insures your maximal comfort on both the selling and servicing of your machinery's.
Seeing that the quotation above relates to our newest model, the features, specifications and accessories are relevant thereto. Beneficially enquire from our sales people as to the year model recited. You will be designated to pocket a 5% discount on elder models , based on insignificant execution or lower method in which case we do not have the advanced model available.