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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer constrained feature guarantee on each subsystem if not stated otherwise, as well as on the entire machine. Poor craftsmanship including faulty components weaknesses are covered by the feature guarantee. We are not at fault for everyday wear and tear or misuse of your product. Aforestated is accordingly not covered by our guarantee. Regularly deterioration can be repaired at minimal cost that aren't covered under warranty. Upon appeal, quotations are promptly accessible.
Routine service is needed by the machine(s) you are going to buy. Checking and positioning, standard cleaning , as well as general wear and tear reinstatement at a minimum cost are covered in the service plan. It is vital that your machine(s) is improved within the equivalent of double that period, should you not service your machinery in the chosen service period, otherwise your service guarantee will be null and not viable. This is to say that within which case we choose that your machinery is improved once every three months, it is crucial that you get your machinery serviced in every 6 month period or your guarantee will not be efficient.
When a service is provided at your establishment by a technician, it points to to a call-out. A call-out fee will be requested except for when the call-out is enclosed by any of the above mentioned plans or approved by the the company. At the extent of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Settlement and travel costs to your premises, coupled with the call-out charge, are on your account if necessary. The adjustments for the technician to get picked up as well as sent back are chosen to be done by you. If you would prefer for us to come to you, the prevailing percentage is R 9.95/km amplified by the traveling distance between our warehouse and your establishment.Those charges may differ time by point without notice, so attentively seek an answer about call out as well as transport costs ahead of time.
If you only would like our technician to take a look at your appliance for your contentment or would like to find out if the appliance is set to function optimally, our service plan is here for you. We will not require any cost for the specialist we provide. Our experts will be able to supply you with advice on if an back-up or other maintenance or spares restoration is needed or whether everything is normal. During sustainment visits no improvements or hard labour function will be practised and reservations can be made for this to be carried out at your and our earliest availability.
Fundamental and/or extensive training courses are provided at our training facility for all machinery we sell. More improved training can be bought after the primary course has been achieved however first fundamental entry courses is included in your machinery purchase.
All our mainline of machines are sold with a different barcode. You will accordingly regularly be able to analyze the machinery's guarantee data and service history on our site or while logged off - in any style and at any moment. Our machinery's assurance and service are valued by us using the barcode. This protects your ultimate advantage on both the reselling and servicing of your machinery's.
The reference above concerns our newest model, and in essence the focus points, details and accessories are relevant thereto. Generously inquire from our sales assistant as to the period model cited. Depending on lesser performance or minor layout, you will be entitled to collect a 5% remission on previous models, in which case we don't have the recent model available.