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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, along with any subsystem, we only supply constrained feature guarantee unless stated elseways. Shortages by cause of unfit materials or poor craftsmanship, are covered by the feature guarantee. General wear and tear or mis-usage of your component is not our liability. Aforementioned is thus not covered by our guarantee. Of course, damages that are not covered under warranty can often be repaired at a minimum cost. Quotations are promptly available on demand.
Routine service is due by the machinery you are going to obtain. Reviewing and calibration, basic cleaning , as well as standard ravages of time restoration at a minimum cost are enclosed within the service plan. If you do not service your machinery within the preferred service period, it is necessary that your machinery is rectified in the equivalent of twice that period otherwise your service warranty will be invalid and meaningless. Meaning that within which case we choose that your machine is rectified once every three months, it is compulsory that you get your machinery rectified within every 6 month period or your guarantee will not be efficient.
Anytime a service is provided at your establishment by a technician, it refers to a call-out. A call-out fee will be requested except when the call-out is included by each of the above named plans or per-approved by the managers. At the point of this quotation, for one day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for weekdays.Accompanying the call-out charge, travel costs to your premises including accommodation if necessary, are on your account. We recommend that you organize that the specialist gets picked up and sent back. If you would prefer for us to come to you, the existing percentage is R 9.95/km amplified by the traveling distance between our premises as well as your establishment.Attentively inquire about call out including transport costs beforehand as those charges may vary instant by instant without notice.
If you simply would like our specialist to take a look at your machine for your satisfaction or would like to find out if the appliance is adjusted to work optimally, our maintenance plan is here for you. There is no fees for the specialist we provide. Our specialist will be able to provide you with information on if an alternative or further service or spares reinstatement is needed or whether everything is normal. During preservation visits no reconstruction or hard labour function will be done and reservations should made for this to be carried out at your and our earliest availability.
Basic and/or complete training courses are offered at our training facility for all machines we sell. More improved training can be bought after the principal course has been completed nevertheless first principal entry courses is enclosed in your machine purchase.
A particular barcode is presented with all our mainline of machines. Check thus you will always be able to,in any form and at any moment, review the machines guarantee info and servicing history on our webpage or while logged off. Our machines guarantee and assistance are honoured by us using the barcode. This ensures your ultimate convenience on both the reselling and assistance of your machines.
The above quotation is in regarding to our newest model, therefore the highlights, details and accessories are relevant thereto. For any questions relating to the period model cited, you can contact our sales consultants. Depending on lower performance or insignificant layout, you will be titled to collect a 5% remission on elder models, in which case we do not have the recent model available.