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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer limited quality warranty on the whole machinery, and any subsystem except stated any other way. Poor craftsmanship including unfit equipment defects are covered by the attribute guarantee. Everyday wear and tear or mis-usage of your product is not our constraint. Aforestated is thus not covered by our warranty. Usually damages can be repaired at minimal cost that aren't covered under guarantee. Quotations will be immediately vacant upon request.The machine(s) which you are going to buy, will be demanding a routine service. The concealed service plan encloses standard cleaning, analyzing and positioning, as well as general decrement reinstatement at a minimal cost. It is crucial that your machine(s) is serviced in the equal of double that period, should you not service your machine(s) in the recommended service period, otherwise your service warranty will be worthless and ineffective. This is to say that within which case we preferred that your machinery is fixed once every 3 months, it is vital that you get your machinery rectified within every six month period or your warranty will not be valid.
A Call-out points to to each and every time point a technician provides a service at your premises. Unless the call-out is enclosed by any of the above plans or arranged by the the company, a call-out fee will be requested. At the extent of this quotation, for 1 day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for working days.In addition to the call-out charge, travel costs to your place including accommodation if necessary, are on your account. The experts crucial preparations to be carried out to get picked up and sent back, are recommend to be made by you. R 9.95/kilometer is the ongoing amount multiplied by the traveling distance between your establishment as well as our branch, should you desire for us to come to you.Kindly enquire about call out as well as travel costs in advance as those charges may vary instant by instant without notice.If you would prefer to know whether the machine is fitted to operate optically, or you just want our specialist to take a look at your machine for your tranquility, our assistance plan is perfect for you. There is no cost for the technician we provide. Our specialist will be able to advise if everything is normal or if an alternative or additional servicing or service parts reinstatement is needed. During sustainment visits no adjustments or hard labour work will be practised and reservations should made for this to be done at your and our quickest convenience.We offer primary and/or full training courses via our training facility for all machines we sell. First principal entry courses is enclosed in your machine investment, but more promoted training can be obtained after the primary course has been finished.A particular barcode is supplied with all our mainline of machines. You will accordingly always be able to analyze the machinery's warranty data and service history on our website or offline - in any way and at any term. We value our machinery's assurance and servicing by using the barcode. This secures your maximal benefit on both the selling and servicing of your machines.
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